Will not work. Refuses to update. Will not record anything. Only allows live viewing without the update.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, April 26, 2026
Hello there! We are sorry to hear about the issue you are experiencing with your Wyze Window Cam. If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
I regret buying all the Wyse camera. Totally useless unless you want triggers on sky, trees and changes of light. Window without subscription is worthless. I wish I could return them.
Response from wyze.comBy Maribeth, Wyze, April 25, 2026
Hi there, we’re sorry to hear about your experience with motion triggers and the value without a subscription. We understand how frustrating that can be. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
This camera is incredible. I went to bed and was checking my footage and found out that the camera had managed to capture the Northern Lights, which were not visible to the naked eye! What a lovely surprise. The Window Cam is really well worth purchasing.
Love, the fact that it’s easy to mount inside and safe from outside elements and people. Wish, however, that the lens was adjustable so that it could be angled to view a specific scene that is not perpendicular to the window.