Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
68
4 Stars
16
3 Stars
12
2 Stars
6
1 Star
14
79%of customers recommend this product.
(
73 out of
92)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: TOM
Verified Purchase:Yes
The picture is very clear but I was expecting more of a doorbell function
I don't see any need for the speaker AND microphone If it doesn't tell me someone is at the door
I don't see any need for the speaker AND microphone If it doesn't tell me someone is at the door
Written by a customer while visiting wyze.com
Posted by: Mlc0903
from Texas
Verified Purchase:Yes
Picture quality is good but it constantly disconnects from my WiFi. I have no issue with other devices on my WiFi so not an issue with my router. Misses lots of events. The mounting tape is hard to remove from the window.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Tom B
from North Carolina
Verified Purchase:Yes
Very nice product. Works as advertised, easy to install
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kim
from Columbus, Ohio
Verified Purchase:Yes
… been stuck for 3 MONTHS trying to update firmware
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, March 25, 2026
Hi there, we’re sorry to hear you’ve been having such a frustrating experience trying to update the firmware on your Wyze Window Cam, we understand how important it is to keep your device running smoothly.
To help resolve this issue, we recommend trying a few troubleshooting steps: power cycling the camera by unplugging it for 5–10 seconds before plugging it back in, and performing a factory reset (after removing any microSD card) by holding the setup button for about 10 seconds until the status light changes. Then, set up the camera again and attempt the update.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We appreciate your patience and feedback, and we’re here to help get this resolved for you!
To help resolve this issue, we recommend trying a few troubleshooting steps: power cycling the camera by unplugging it for 5–10 seconds before plugging it back in, and performing a factory reset (after removing any microSD card) by holding the setup button for about 10 seconds until the status light changes. Then, set up the camera again and attempt the update.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We appreciate your patience and feedback, and we’re here to help get this resolved for you!
Written by a customer while visiting wyze.com
Posted by: Steve
from Moreno Valley, CA
Verified Purchase:Yes
Easy set up, great price, great quality and picture
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Oso
from Central Texas
Verified Purchase:Yes
Easy to install and setup. Best view to street thru a double paned window.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: It’s me
from Memphis TN 38135
Verified Purchase:Yes
Clear shot from the window and good video recordings
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Merlin
from Tonasket, WA
Verified Purchase:Yes
This camera is incredible. I went to bed and was checking my footage and found out that the camera had managed to capture the Northern Lights, which were not visible to the naked eye! What a lovely surprise. The Window Cam is really well worth purchasing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com