Customer reviews from frigidaire.com
Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Window Air Conditioner with 3,500 BTU Supplemental Heat Function - White
Average customer rating
4.8
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
28
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Window Air Conditioner with 3,500 BTU Supplemental Heat Function - White
Customer Rating
5
Frigidaire AC with heat is awesome!
on April 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have had a few of these for 10 years and they are still working great! They are durable, easy to clean and they cool my home better than the central air for so much less! I like them so much that i just bought one for my son's home and he is impressed with how well it cools and heats. I recommend this product highly and will likely purchase others in the future!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 9, 2026
Thank you for sharing your wonderful experience! We’re thrilled to hear that your AC units have performed so well over the years and continue to provide reliable cooling and heating. It’s fantastic that your son is also impressed with the performance and efficiency.
We truly appreciate your recommendation and loyalty, and we’re delighted to know our product is making a difference in your home and your family’s. We look forward to serving you again in the future! – Maria
We truly appreciate your recommendation and loyalty, and we’re delighted to know our product is making a difference in your home and your family’s. We look forward to serving you again in the future! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size and features!
on February 25, 2026
Posted by: 72 Stars
[This review was collected as part of a promotion.] I use this in my Tiny House. Am amazed at how the appliance holds. Also, the temperature stays consistent inside the fridge and the freezer. Doors seal well. Thank you for offering a small, handsome, and cost effective product to the public.🙏 Greta Maria
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for your kind words! We’re thrilled to hear our appliance is working so well in your tiny house and that it keeps temperatures consistent while sealing properly. We’re glad it’s serving as a small, handsome, and cost-effective solution for you.
We appreciate you taking the time to share your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you taking the time to share your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on January 3, 2026
Posted by: MO in Texas
[This review was collected as part of a promotion.] The 8000 btu window AC with supplemental heat is exactly what we needed for the shop. Easy install.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ice cool
on August 17, 2025
Posted by: Stephenb1982
[This review was collected as part of a promotion.] Oh I love my fridgidaire air unit it's also got supplemental heat to go along with it so I can leave it in the window all year round it also helps that I can lock it and don't have to worry about the kids cutting it off I give it 5 stars
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 19, 2025
We’re thrilled to hear how much you love your Frigidaire air unit! It’s great that the supplemental heat, year-round convenience, and lock feature are making such a positive difference for you. Thank you for the 5-star rating! If you ever need any assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
AC/heat/dehumidify
on April 8, 2025
Posted by: TamaraFL
[This review was collected as part of a promotion.] Both the AC and heat modes work well in our very small 300 sq ft home. However, I don’t understand why a “dehumidify” mode is necessary. That’s how AC works, by dehumidifying the air, and when the unit is set on dehumidify mode, it runs constantly, never cycling on and off as it does in AC mode. This unit was much less pricey than a mini split, but also less efficient, but it was the best choice for us.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not true heat
on January 10, 2025
Posted by: Scott1941
This unit does not heat, had tech come out right after we bought it and he checked it and said it went up one degree and also said it’s not a true heater that you need another heat source to make it work, really? Frigidaire was supposed to contact us on what to do but never did
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 13, 2025
We're sorry to hear that you had a bad experience with your AC in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations; we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Christian
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
8K BTU Window AC with Heat
on December 30, 2024
Posted by: JIMMIE L
[This review was collected as part of a promotion.] Excellent product and quality. The price was great compared to other brands with the same features. This is our second unit we are using at our other home. The first unit is still performing Excellent after 6 years of services!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good cooling, have not tested the heater yet
on October 5, 2024
Posted by: Ridor55
[This review was collected as part of a promotion.] Will let you know when it gets cool to test the supplemental heater
Written by a customer while visiting frigidaire.com