Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Average customer rating
4.8
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
14
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. In Wall Air Conditioner - White
Customer Rating
5
on June 29, 2025
Posted by: FrankP01
Years ago when I converted my carport into a garage I installed a small window with the plan of installing a window air conditioner. When a Contractor friend of mine showed me specs of the Frigidaire Through the Wall Air Unit I realized this would be exactly what I was looking for. The same contactor Friend removed and framed it the opening and installed the unit. once installed we turned it on and on a 92 degree day it cooled my garage to a comfortable 82 Degrees in about an hour. I couldn't be happier. The next morning I set it at 78 Degrees and it stayed exactly at that.
I now had a Climate Controlled work area to do my projects.
I now had a Climate Controlled work area to do my projects.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Unit!
on July 2, 2025
Posted by: Fred1988
[This review was collected as part of a promotion.] Super easy to install, runs quietly, and cools the room quickly. What else could one ask for in an air conditioner? This is my second or third unit from Frigidaire, and I've always been very happy with the quality.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 2, 2025
That sounds like a perfect setup! Easy install, quiet operation, and quick cooling are pretty much the top priorities when it comes to air conditioners. It’s awesome that Frigidaire has been consistently delivering quality for you over multiple units. It definitely builds confidence when a brand keeps meeting your expectations like that.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 29, 2025
Posted by: Frigidaire Tom
[This review was collected as part of a promotion.] Installed for 2 weeks now. Cooling and working fine. A little concerned that no water is draining. Occasional vibration / rattle from cover. Wish it was a little quieter. Happy with the packaging, contents and materials.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 29, 2025
Thanks for sharing your experience! Glad to hear the 12,000 BTU Through the Wall AC is cooling well. For the water drainage, sometimes these models recycle condensation internally or evaporate it—if you’re unsure, checking the manual or contacting support might help. We appreciate your feedback about the vibration and noise; your input helps improve future designs. Thanks again for choosing our product! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooling out!
on July 29, 2025
Posted by: ruff4life
[This review was collected as part of a promotion.] Keeping cool in this heat wave. Best thing ever! Cooling area over 500 sq ft
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 31, 2025
Thank you for sharing! We're glad to hear your unit is helping you stay cool during the heat wave. If you ever need assistance or have questions about your unit, feel free to connect with us through live chat at Frigidaire.com or give us a call at 1-800-374-4432.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ac unit
on June 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My 700 square foot leaving always being hot I decided to get this ac window unit and I don’t regret it work awesome and is super silent maintenance the temperature very well my family in my self feel comfortable to hang out in the leaving now
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent AC
on June 24, 2025
Posted by: casey6fox
Excellent AC, very efficient, works great. Quiet, clean and overall impressed with this unit.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 26, 2025
Thank you for the great feedback, Casey6fox! We're happy to hear that you're impressed with your AC unit. It's wonderful to know it's running efficiently, quietly, and keeping things clean and comfortable. Enjoy the cool air! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keepin" Cool!!
on July 1, 2025
Posted by: Irish Dan
[This review was collected as part of a promotion.] Good appliance and would recommend it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2025
Glad to hear you’re happy with your air conditioner! Thanks for the recommendation—it means a lot. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Machine
on July 8, 2025
Posted by: Research the item
[This review was collected as part of a promotion.] This A/C Unit is an excellent example of technology maximizing the performance of an electronic machine designed for efficiency of performance.
Written by a customer while visiting frigidaire.com