Customer reviews from frigidaire.ca
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.6
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
4
Easy install
on August 4, 2026
Posted by: Busy family
We are so happy with our new AC on a heritage stone building window. However the one thing I would change is that the light showing what mode etc is hard to see in the daytime when trying to change it.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that you are so happy with your new air conditioner and that it works well with your heritage stone building window.
We appreciate you pointing out the difficulty seeing the display indicators during the daytime. We understand how important it is for the controls and mode indicators to be clear and easy to read when adjusting the unit. Your feedback is valuable, and we will share it with the appropriate teams as we continue to improve our products and user experience.
Thank you for choosing Frigidaire. We hope your air conditioner continues to keep your home comfortable for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We appreciate you pointing out the difficulty seeing the display indicators during the daytime. We understand how important it is for the controls and mode indicators to be clear and easy to read when adjusting the unit. Your feedback is valuable, and we will share it with the appropriate teams as we continue to improve our products and user experience.
Thank you for choosing Frigidaire. We hope your air conditioner continues to keep your home comfortable for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fridgidare 12000 BTU Review
on July 21, 2026
Posted by: New Client
Danby 12000 BTU Air Conditioner Failed during recent Heat Wave. Glad to have found the Frigidaire Air Conditioner.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 21, 2026
Hi New Client!
Thank you for taking the time to share your experience with us. We’re pleased to hear that your Frigidaire 12,000 BTU air conditioner has provided the cooling performance you needed, especially during the recent heat wave.
We’re glad that you found Frigidaire and that your new air conditioner is helping keep your space comfortable. Your satisfaction is important to us, and we appreciate you choosing Frigidaire for your cooling needs.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re pleased to hear that your Frigidaire 12,000 BTU air conditioner has provided the cooling performance you needed, especially during the recent heat wave.
We’re glad that you found Frigidaire and that your new air conditioner is helping keep your space comfortable. Your satisfaction is important to us, and we appreciate you choosing Frigidaire for your cooling needs.
If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great appliance!
on August 30, 2023
Posted by: Lloydreid
I just bought this air conditioner and since the day that I had pit it into the window for my apartment it has worked wonders without giving me any issues. I was even able to switch the reading over to °c without and problems. Will definitely recommend buying 💯
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire 12,000 BTU Window Air Conditioner
on May 28, 2023
Posted by: DOGGUY60
Excellent purchase 1 month ago; Great Performance along with Great Looks! Couldn't ask for anything more!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Exactly what I was needing. arrived fast and it's very quiet. excellent value for the money.
on April 26, 2023
Posted by: Doncel
We are very pleased with this air conditioner because it's so very quiet. Much improvement over our previous makes.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca