I bought my Dyson v15 is about 3 weeks ago. Love it for its mobility, suction is great and the laser visual I get but the reason I gave it 3 stars is that it does not pick up closely enough to baseboards and furniture legs as I would like and as my previous upright did. Also would love to see a lock on the trigger.
I would recommend this to a friend!
Response from DysonBy Manpreet K, Customer Service, April 5, 2024
Hi, thank you for your review. We really appreciate your effort and time. We are pleased to hear you love the above-mentioned features of your Dyson. However, we strive to provide the best experience for our customers. We will surely share your valuable feedback with our dedicated team. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I love the powerful suction that this cordless vacuum has. The only thing that would give it 5 stars would be a larger container to hold all the dust, dander and pet hair! If you come out with an attachment for this I would definitely buy it.
We have only had our v15 for a couple of weeks but so far so good. We have 2 dogs in the house one being a Swiss Shepherd with 3-4” long shedding hair and the vacuum has done an excellent job. Like the convenience of wall mount and no cord. Time will tell
I bought this item after I saw it on sale for a very good price. I was looking for something cordless and decided to go with this brand. It works well and No problems so far. Battery of fine for my needs and it's not heavy.
hard to separate the wand from the handle, bin does not clean well, too much dust remains. Directions are inadequate
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, April 5, 2024
Hi Bill, thank you for your review. We really appreciate your time and effort. We are very concerned to hear you had this experience with your Dyson V15. We apologize for the inconvenience that you had to face. This is not the experience Dyson strives to provide for its valuable customers. However, we will make sure to provide your valuable feedback to our dedicated team. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.