Flexible enough for inside and patio, just not wet
on May 3, 2024
Posted by: El Jefe
Gender:Male
Verified Purchase:Yes
This is my second Dyson vacuum. Nothing wrong with number one just needed bigger for whole house cleaning. Bought one, also for each of my children. Flexible and useful tool. Just wish it was wet / dry vac.
STILL WAITING FOR PARTS.... HAS BEEN A FEW WEEKS. PARTS MISSING IN V-15
Response from DysonBy Amandeep S, Customer Service, April 18, 2024
Hello, thank you for your review. We really appreciate your time and effort. We are so concerned to hear that you had this experience with your order as you mentioned some parts and accessories are missing from your order of Dyson V15. This does not fall in line with the iconic service standards we aim to provide our customers with, However, we are committed towards providing the best-in-class Experience for our Dyson owners. We do really apologize for the inconvenience caused to you. We would value the opportunity to assist you, to help ensure your concern is resolved, we would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted out for you.
A very well engineered vacuum that does a great job picking up dirt.
My only criticism is that the charging cradle is incredibly flimsy and seem as if it would be likely to break with routine use. Seems like a foolish place to cut corners for such an expensive vacuum.