WE live in the desert of Las Vegas Nv. wanted something to get the sand with as we have high winds also the Dyson is life saver the light on the floor attachment is a must make you want to vacuum everyday which I do
Bad product , not happy with product, wasted my money
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, May 20, 2024
Hello, thank you so much for your valuable feedback. We really appreciate your time and efforts. We are very concerned to hear that you had this experience with your Dyson. This is not the experience Dyson strives to provide to its customers. We are extremely sorry that you had to face the issue and apologies for the inconvenience caused to you. However, we strive to provide the best experience for our customers. We would also like to learn more on this subject so that we can learn ways to improve future services. Please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I bought the Dyson about 2 months ago & I love it. The only reason why I didn't give it 5 stars was due to:
- Slightly heavy. Didn't expect that, so I have to switch arms a lot but I think I am getting use to it. - The battery life isn't all that great. I can't even vacuum my whole upper floor (4 rooms with hallway) before it dies on me. And this is with a full charge!! So that part sucks, so if there is a way to get more battery life, it would be perfect.
Love the power and visual detection of materials vacuumed. However, wish power button was not always needed to hold to keep power on. Person with early arthritis sometime difficult to hold continuously.