Customer reviews from Dyson
Dyson - V15 Detect + Dok Cordless Vacuum - Yellow/Nickel
Average customer rating
4.5
(348 Reviews)
Rating breakdown 348 reviews
5 Stars
252
4 Stars
55
3 Stars
16
2 Stars
12
1 Star
13
89%of customers recommend this product.
(
191 out of
215)
Customer Reviews for Dyson - V15 Detect + Dok Cordless Vacuum - Yellow/Nickel
Posted by: JoeyFL
Gender:Female
Verified Purchase:Yes
If you are on the fence about buying it, just do it! You won’t regret it. I have always said I would never spend this much on a vacuum, but when my other brand of vacuum broke down after 2 years, I was done and was ready to invest in one that was built to last. I researched this model for a long time. The reviews are great! I LOVE it. It’s got some serious suction and picks up everything with one pass. Pet hair- GONE. I actually look forward to cleaning. It’s pretty quiet, and not heavy, and it’s easy to change brush heads and attachments. The extension attachment that allows you to vacuum under furniture without bending over is a game changer! Getting the app is a must, and so is the stand. The stand holds all the attachments and is also your charging station. I’ve had my Dyson for a little over a month and could not be happier with it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Nikki
Gender:Female
Verified Purchase:Yes
Really nice vacuum. Picks up more dirt than my other Dyson but totally not worth the price.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Rob9474
Verified Purchase:Yes
Works well , it does what it does very well! but with a couple exceptions that really bother me. First it comes with one battery! Two would make it always ready to work. Second it needs a trigger lock so you don’t have to hold the trigger the whole time.
A bonus consideration would be some kind of a 90° tool to clean ceiling fans.
A bonus consideration would be some kind of a 90° tool to clean ceiling fans.
Response from DysonBy Priya, Customer Service, September 11, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: LAH7
Verified Purchase:Yes
The illumination feature is amazing! Never realized there was that much dog hair on my hardwood floors!
Written by a customer while visiting Dyson
Posted by: Best Grandad on sweeper.
Gender:Male
Verified Purchase:Yes
Not yet used it enough due to health problems but am greatly impressed with cleaning power and versatility.
Nice to be able to find useful help from you.
Nice to be able to find useful help from you.
Written by a customer while visiting Dyson
Posted by: Lili
Gender:Female
Verified Purchase:Yes
This is the best vacuum hands down. It literally sucks up everything from dog hair and dander to food crumbs its amazing!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PegB
Verified Purchase:Yes
Unfortunately I had to return my Dyson v15.
It wouldn’t hold a charge and was hard to push on my thick carpet.
It wouldn’t hold a charge and was hard to push on my thick carpet.
Response from DysonBy Jasvir Singh, customer service, August 30, 2024
Hi, thank you for sharing your feedback regarding your Dyson V15. We sincerely apologize for the inconvenience you experienced with the battery life and its performance on thick carpet. We strive to ensure our products meet the highest standards, and we’re sorry to hear that we fell short in this instance. Your comments are invaluable to us, and we will use them to improve our products and services. If you haven’t already, we encourage you to reach out to our customer service team at askdysonUS@dyson.com for further assistance. They can help troubleshoot the issue or discuss alternative solutions. Thank you for giving us the opportunity to address your concerns. We hope to serve you better in the future.
Written by a customer while visiting Dyson
Posted by: Bacon
Gender:Female
Verified Purchase:Yes
I bought this a month ago and no regrets. The battery life is excellent. Suction is great and you can change the different modes, from eco friendly to deep. I really love the head with the green light. It’s shocking to see how much pet hair is on my floor.
I would recommend this to a friend!
Written by a customer while visiting Dyson