Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker by Breville with Aeroccino Milk Frother, Dark Chrome - Creamy White
Average customer rating
4.8 out of 5
4.8
(115 Reviews)
Open Ratings Snapshot
Rating breakdown 115 reviews
5 Stars
95
4 Stars
17
3 Stars
3
2 Stars
0
1 Star
0
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Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker by Breville with Aeroccino Milk Frother, Dark Chrome - Creamy White
Customer Rating
5 out of 5
5
This is IT!
on May 2, 2026
Posted by: AmberF
[This review was collected as part of a promotion.] This espresso machine is so cool. It's very quick. There is an app so you can set timers and set it all up to have it ready when you're awake in the morning. Assembly was so easy. There's a little container for the K-Cups. It's very sturdy, heavy and makes the perfect amount of froth with the espresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Easy to use from your phone.
on May 2, 2026
Posted by: JessicaP
[This review was collected as part of a promotion.] I am seriously in love with the Nespresso Vertuo Next in creamy white! First off the machine itself is gorgeous, the neutral color with dark chrome accents looks so high-end on my kitchen counter and forts perfectly with any decor.
Set up was quick and easy, and within minutes I had a rich, smooth cup of coffee topped with the signature velvety crema Nespresso is known for. I love how versatile this machine is because it brews multiple cup sizes, whether I want a quick espresso shot or a full morning coffee.
The coffee comes out hot, it tastes delicious!
Highly recommend to anyone who loves convenience and café style at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Loved ☕️😍
on May 2, 2026
Posted by: NoglaL
[This review was collected as part of a promotion.] I tried the Nespresso Vertuo Next in Creamy white (Dark Chrome), and I absolutely loved it!
It's super easy to use (literally just one button! ), and the coffee comes out with a delicious, café-style crema. Plus, the design is sleek and looks beautiful in the kitchen🤍
It’s perfect for busy mornings, without sacrificing flavor 🙌
✔️Rich Cream
✔️Fast
✔️Compact
It’s definitely worth it if you love coffee 💯☕️
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Decent coffee maker
on May 3, 2026
Posted by: LiliaS
[This review was collected as part of a promotion.] Makes good coffee not quite great coffee. Works quietly and automatically pours out the specified amount for each pod. The espresso shots are a little bit better than the regular coffee but also best with frothed milk if you can do that. It’s convenient but pretty costly for an at home coffee. It apparently adjusts the brew time and length for different coffees. If you want one do it all machine and don’t normally need large pots it’s a good option!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Good
on May 3, 2026
Posted by: AnahitA
Very good I love this coffee and also this coffee machine and it is very nice and it’s small so it’s easy to store it’s not that expensive I use it a lot. Everyone could have this. This is a very good product. It is very strong to. I accidentally dropped it and nothing is wrong with it.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Not entirely happy
on May 3, 2026
Posted by: AlinaP
[This review was collected as part of a promotion.] I like Nespresso but this machine seems a bit bulky and inefficient. The opening mechanism is hard to manage , you have to first press then rotate to securely close it. It makes a loud sound when making a coffee, I wasn’t expecting that. Also, the holder for a cup is so small. I’m scared it was gonna fall at some point. Other than that, it makes the same coffee as other Nespresso machines.
Response from Nespresso USABy Nespresso USACustomer ServiceMay 5, 2026
Thank you for your review, Alina. We're disappointed to hear that you're not 100% satisfied with your new machine. If you'd like to speak with a machine expert please call us at 800-562-1465 where we are available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing coffee machine
on May 3, 2026
Posted by: TetianaK
[This review was collected as part of a promotion.] Our new gift from Nespresso - we’re been using this brand before. But this one is a different color and connects via Bluetooth. The sound is quite than our previous one. It’s also lightweight and easy to move around. It’s easy to install and set up- just one click! There’s no need to assemble it- it comes full assembly. Just place a glass on the stand and pour water into the compartment.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
This Nespresso machine is so easy to use and makes
on May 4, 2026
Posted by: LucianaP
[This review was collected as part of a promotion.] I’ve been loving this nespresso machine . It’s quick, easy to use, and makes a smooth rich cup of coffee in seconds. The design is beautiful and fits perfectly in my space. Perfect for busy days when you still want a quality coffee at home .
Written by a customer while visiting Nespresso USA
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