Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker by Breville with Aeroccino Milk Frother, Dark Chrome - Creamy White
Average customer rating
4.8
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
95
4 Stars
17
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker by Breville with Aeroccino Milk Frother, Dark Chrome - Creamy White
Customer Rating
4
Great coffee maker
on April 30, 2026
Posted by: XolaE
[This review was collected as part of a promotion.] I love the slim design, saves on counter space. Makes coffee very fast and includes foam function. The set up, however, was a little difficult and I was still not able to get it connected to the app and it’s still not connected. It keeps telling me my WiFi password is wrong, and even when I split my Internet to get a 2.4 connection it still did not connect.
The flavor in each pods were great. Everything was strong and taste perfect. No water down coffee like other brands I’ve tried.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever
on April 30, 2026
Posted by: DaryaP
[This review was collected as part of a promotion.] Omg I’m just in love with my new coffee machine . It’s absolutely amazing and super easy to use with no mess and extra cleaning. The design is great and I love that it can be used with tumblers and long cups . It perfectly fits my kitchen and finally I can drink my favorite coffee at home . I make hot coffee as well as iced lattes and it’s even better than coffee shops ones . I’m super happy to have it now !
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful coffee machine
on April 30, 2026
Posted by: marcelaA
[This review was collected as part of a promotion.] The machine is so aesthetic. Love the size and how compact is. It’s really to use and I love that I can use my app to make my coffee. Love the coffee variety and how delicious is
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good machine
on April 29, 2026
Posted by: AllisonS
[This review was collected as part of a promotion.] This machine has a very sleek and efficient design. I like how it discards the pods for you, essentially eliminating the trash can walk. It's a very narrow, easily storage design. It really gets the job done. I also like how you can use the app to program the machine to get the strength you want in your coffee. My only qualm is that it is quite loud, though. I wish it were a lot quieter. Its kind of startling. But quality wise, I do like it.
Response from Nespresso USABy Nespresso USA, Customer Service, April 30, 2026
Thank you for your review, Allison. We expect your Nespresso experience to be seamless and gratifying. The pump in your new Vertuo should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A perfect cup of coffee or espresso every time
on April 29, 2026
Posted by: ColleenS
[This review was collected as part of a promotion.] This makes making the perfect cup of coffee or espresso so easy. Its one button design makes it foolproof. It is self adjusting to the capsule that you put in. So if it’s a 2 ounce espresso it knows by the size and makes just the right amount. I love how the coffee has the perfect amount of foam. It’s like having a coffee house in the kitchen. It doesn’t take up much space and looks stylish on the counter. After you make the coffee it ejects the capsule itself into its disposal area and that tray can be pulled out to discard the capsules without ever touching them.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect and delicious coffee at home
on April 29, 2026
Posted by: DiaaB
[This review was collected as part of a promotion.] I am in so love with this new Vertuo Next Premium coffee maker, as it’s so sleek, compact and looks beautiful in my kitchen and it’s super easy to clean it as well. Its capacity to store water is also amazing and now every time I get hot, delicious and perfect coffee at my home.
This creamy white dark chrome is so beautiful.
This creamy white dark chrome is so beautiful.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Really Awesome Product
on April 29, 2026
Posted by: AprilG
[This review was collected as part of a promotion.] I received this product free from Influenster in return for my honest review. I absolutely love the color! The app was easy to operate and the variety of the nespresso pods included were pretty good! I brewed my 1st pod (iced coffee) and it was pretty strong. I can't wait to try the rest.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Elegant looking coffeemaker that brews delicious c
on April 29, 2026
Posted by: CeilS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next creamy premium white dark chrome single cup coffee maker is awesome! The appearance of the unit is sleek and elegant and will fit into any decor. It’s easy to use and maintain. Pairing this coffee maker with my phone was easy and provides convenient ways to customize your coffee and be aware of maintenance needs. There is a large selection of delicious coffee pods in many sizes types and flavors. The aluminum pods are recyclable and they offer a free prepaid mailing bag to return them in. The coffee is delicious and easy to make. I would most definitely recommend this Nespresso coffeemaker.
Written by a customer while visiting Nespresso USA