Customer reviews from whirlpool.com
Whirlpool - Smart Front Load Laundry Tower 4.5 Cu. Ft. Washer and 7.4 Cu. Ft. Gas Dryer with UV Clean Technology - White
Average customer rating
1 out of 5
1
(1 Review)
Open Ratings Snapshot
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for Whirlpool - Smart Front Load Laundry Tower 4.5 Cu. Ft. Washer and 7.4 Cu. Ft. Gas Dryer with UV Clean Technology - White
Customer Rating
1 out of 5
1
Broken dryer
on July 22, 2026
Posted by: Mel45
[This review was collected as part of a promotion.] The dryer quit working after a month and a half and have been waiting two months to have it fixed and still is not fixed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
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Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24327947.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com