Customer reviews from Dyson
Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Average customer rating
4.5
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
277
4 Stars
60
3 Stars
17
2 Stars
13
1 Star
17
88%of customers recommend this product.
(
213 out of
242)
Customer Reviews for Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Posted by: Cassie
Verified Purchase:Yes
This is THE much needed change on our home. We are undergoing a much needed overhaul in our home and 3/3 have asthma following COVID. So an easy and extremely powerful cleaner is exactly why we needsd.
Written by a customer while visiting Dyson
Posted by: Senior
Verified Purchase:Yes
It is a fantastic device. I'm so happy with it. Now, if only I could get my dogs to sit still while I de-shed them with the special Dyson attachment it would be perfect.
Written by a customer while visiting Dyson
Customer Rating
1
airway blocked ... always - don't spend the money
on August 12, 2024
Posted by: tmw131
Gender:Male
Verified Purchase:Yes
I just expected more from this very expensive vacuum, regardless of the attachment or the floor I'm cleaning, it shuts down and tells me there's a airway blockage, I've cleaned it more than I care to share and it still doesn't work.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 12, 2024
Hello, thank you for providing a review. We apologize for the inconvenience as you are facing an issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Great suction!
Verified Purchase:Yes
Great vacuum. I have owed Dyson products for over a decade. Always vacuum cleaners. This does a great job for being a cordless cleaner. I was amazed at the results. Highly recommended it.
Written by a customer while visiting Dyson
Posted by: Tom1
Gender:Male
Verified Purchase:Yes
This v15 is an outstanding vacuum. Is is powerful, has long lasting battery and good capacity. It is also easy to empty the bentos out. We are very pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Homestead
Gender:Male
Verified Purchase:Yes
Excellent - the dust and dirt that this vacuum is pulling out of our carpets compared to the old vacuum is phenomenal.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ladybug
Verified Purchase:Yes
We’ve had ours for a couple of weeks now and LOVE it! Pretty quiet and does such a great job!
Written by a customer while visiting Dyson
Posted by: Boss Lady
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I don’t like that it doesn’t have a place to hold the power button. There should be a button to keep the power button on instead of having to hold it down. It’s hard on your hand. My light doesn’t work
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 8, 2024
Hi,
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson