I purchased for our new home. We are now one level living in a townhome villa. We have area rugs. The vacuum states that it will do carpet and flooring. I can’t seem to use it on carpet, think or thin. It is excellent on the floors and I love the green light to show areas that I would have missed. I don’t want to buy another vacuum just for the carpet. I may have chosen a different model. Hope this is helpful
Response from DysonBy Customer Service, Rubaid K, August 28, 2025
Thank you very much for your thoughtful feedback. We are pleased to hear that you are enjoying the vacuum’s performance on hard floors and that the green light feature is helping to highlight missed spots, those are precisely the smart details we strive to deliver. We regret that the vacuum is not performing as expected on your rugs and carpets. We fully understand how important multi-surface versatility is, particularly in a new home, and we sincerely appreciate you bringing this to our attention. Your experience is truly valuable to us. If you are open to it, we would be glad to explore potential solutions, whether that involves adjusting settings, recommending suitable attachments, or offering tips to enhance carpet performance. Please feel free to contact our customer support team via chat or voice assistance. We are here to help and remain committed to improving your experience.
I bought this Dyson V15 Detect two works ago. It was easy to assemble. It is easy to operate. I have emptied it twice already. Very satisfied.
Response from DysonBy Dyson Customer Service, May 25, 2026
Thank you for sharing your experience with the V15 Detect. We’re glad to hear it was easy to set up and operate, and that it’s already keeping up with your cleaning routine. We appreciate you choosing Dyson.
Easy to handle, great suction, battery life is great - enough for house with 3 bedrooms and more. Low noise, good filtration. (I wish all the accessories had a laser light attached!) Very happy with my purchase.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 5, 2026
Hi, thank you for sharing your experience with us. We’re glad to hear the vacuum’s suction, battery life, and low noise are working well for your space. We appreciate your suggestion about adding laser lights to more tools. Feedback like this helps guide future improvements.
I recently purchased the Dyson V15 vacuum, and overall, I'm quite pleased with its performance. I'd give it a solid 4 stars.
One of the standout features for me is the attachment with the green light. It's a game-changer when it comes to cleaning my LVP (luxury vinyl plank) floors. The green light makes it easy to spot dust and debris, ensuring a thorough clean every time. It's a thoughtful addition that I've come to appreciate.
However, I did have slightly higher expectations when it came to the vacuum's power. While it does a good job picking up dirt and dust, I thought it would be a bit more powerful, especially for its price point. It doesn't quite match up to my previous vacuum in terms of sheer suction force.
That said, the Dyson V15 is still a reliable and convenient cleaning tool. It's lightweight, easy to maneuver, and the battery life is decent, allowing me to clean multiple rooms without frequent recharging. The dustbin is easy to empty, and the overall build quality is solid, as expected from Dyson.