I no not like having to hold the power lever to run vacuum. I would not have bought it knowing this. Very hard on my long skinny finger. Needs a simple on off button
Much quieter than our old Dyson what about the same suction - Maybe a little bit better. Much heavier than our old Dyson. Tab that snaps down around charging plug cracked. You think that for the hundreds that you pay for this, they could make the tab out of something a little heftier than 1 mm of polystyrene. Also, for the price do you think they could give you A rack for attachments. At least Dyson finally made their batteries able to be switched out.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, January 12, 2026
Thank you for sharing your honest thoughts with us. We’re pleased to hear you find your new Dyson, with improved suction and a more flexible battery system. We’re also sorry to learn about your concerns with weight and the durability of the charging plug tab. Your feedback about construction materials and the desire for an attachment rack is important, and we’ve shared your comments with our engineering and design teams for review. If you’d like to discuss the cracked tab or need help finding solutions, please contact us via live chat or phone support. Our team is always ready to help. Thank you again for your input, it helps us make better machines.
I bought this a week ago, I am absolutely obsessed. The suction power is incredible, lifting dirt and debris I didn’t know I had. The battery has been impressive, considering the amount of power it puts out. Amazingly, Remains relatively lightweight. The green laser bit is no joke, it actually highlights every bit of dust.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 13, 2026
We appreciate your glowing review and the way you capture details, especially how powerful suction and battery combine to make cleaning more thorough. We want our machines to feel lightweight without compromising on performance, and the green laser feature has been a favorite of many owners for its ability to highlight hidden debris. Your experience is exactly why we’re passionate about innovation.
all the attachments should light up the floor/ surface when vacuuming
Response from DysonBy Dyson Customer Service, February 20, 2026
Thank you for sharing your feedback on the Dyson V15 Detect. We’re delighted to know you value the illumination feature for enhancing cleaning visibility, delivering such purposeful, effective technology is key to our approach. We understand your suggestion for all attachments to light up the floor or surface during vacuuming. Currently, only the Fluffy Optic cleaner head features our illumination technology, as it is specifically designed for hard floors where detailing is most visible and useful. Attachments like the High Torque head and smaller tools are optimized for other surfaces or purposes, where lighting may not offer the same benefit or could impact size, weight, or battery performance. Your suggestion is a valuable insight as we continue to innovate. If you have particular cleaning needs where added illumination would help, we’d be glad to discuss ways to maximize the performance of your V15 Detect with the current attachments or cleaning techniques. Please reach out to our chat or voice support teams at your convenience, we’re here to help you get the most from your Dyson. Thank you again for your input. Your experience helps us shape future designs, and your satisfaction remains at the center of what we do.
Bought this vacuum a month ago. The performance is excellent. I have a 75 lb dog with medium shedding. It work for us!
Response from DysonBy Dyson Customer Service, May 13, 2026
Thank you for sharing such amazing feedback about Dyson. We are glad to hear that it works for you and has an excellent performance. We really appreciate your efforts.
I received this vacuum last week. For such an expensive cordless vacuum the cons are too big to let them: - the suction is bad, I expected to be a better option then the broom. - vacuuming any type of carpet will not work - cleaning the vacuum bag of pet hair is a hard task - to keep the vacuum ON you need to keep your ginger pressed on button - one of the attachments does not properly stays hooked - wight wise this machine is not an important on handling it vs. the regular vacuum
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, February 27, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you and to allow us to learn ways to improve future services.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
I received my new Dyson v15 about 2 weeks ago. I was extremely disappointed to learn the unit only runs when trigger is pulled….an uncomfortable, poorly designed, trigger on top section where the heavy battery is housed.
The unit does not have an “on off” switch.
Response from DysonBy Ridhu Sharma, Customer Service, July 3, 2024
Hello Roxy,
We do apologize for any sort of inconvenience. We would like to inform you that this is the mechanism of Dyson, and this is the way it functions. For future instance we request you to please contact us via call or chat support, here is our Dyson call support phone number 866-693-9766, we would recommend you the best version and model according to your usage.