Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. 3-Door French Door Counter Depth Refrigerator - White
Average customer rating
4.3
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
31
4 Stars
19
3 Stars
7
2 Stars
1
1 Star
1
98%of customers recommend this product.
(
41 out of
42)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. 3-Door French Door Counter Depth Refrigerator - White
Customer Rating
3
Temperature controlled drawer
on October 19, 2026
Posted by: bjarchit
[This review was collected as part of a promotion.] The refrigerator is very quiet and looks great. The one drawback is the large temperature controlled drawer keeps falling off or gets jammed on the tracks. The warranty repair company has been out twice and I am currently waiting for another round of parts. Apparently this is known issue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on October 18, 2026
Posted by: joed1245
[This review was collected as part of a promotion.] Ice maker dies within one week of ownership. Very troubling since I bought this brand based on high quality ratings.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the ice maker in your Whirlpool® Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25324641, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25324641, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on October 16, 2026
Posted by: Wurd
[This review was collected as part of a promotion.] So far, I'm really liking my new Whirlpool refrigerator. It's quiet when it runs and has plenty of storage bins on the door. Even though it's counter depth, there is plenty of space on the shelves. The three pull-out drawers are spacious and like that the vegetable drawer is larger than the fruit bin. The freezer section is bit on the smaller side but since I have a full upright freezer in the garage, it's not really an issue for me. I highly recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet
on October 16, 2026
Posted by: HammAL
[This review was collected as part of a promotion.] This fridge is extremely quiet. It is also spacious compared to my last counter depth fridge.
A couple complaints: They don’t display the fridge and freezer temperatures, just the set points. And the lighting turns on too slowly. Both of these complaints could have been addressed with a little bit actual human interaction with the product before releasing it to manufacturering.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mullion door problems
on October 16, 2026
Posted by: Hemiply
[This review was collected as part of a promotion.] Everything is fine so far but the articulating mullion door doesn't work all the time. We have to do it manually sometimes. If you lift it up about .030" it works but fails as it comes down. The doors are lined up well. I could adjust the left door to compensate but then the doors would not line up in the middle and the center gap would be off. The left door is already adjusted out beyond the outside of the refrigerator. I expect more door problems as time passes...
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 16, 2026
Posted by: Sue 52
[This review was collected as part of a promotion.] I like my new refrigerator. The fridge part is nice and large and a nice lay out. For me I would have liked the freezer to be a little bigger and less fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Choice: Style+ Function Highly Recommend
on October 15, 2026
Posted by: Pat EE
[This review was collected as part of a promotion.] This unit is very roomy at 25 cu ft which is unusual for a counter depth unit. From day 1 it cooled quickly and we put already cold food from another refrigerator in the refrigerator and freezer compartments. The setting at the default 37 degrees and 0 have perfectly maintained temperature. The black stainless finish is beautiful and the stylish ergonomic grab handles are a nice arc design. This model's middle or lower drawer as a pantry for deli, meats or wine has its selections for temperature with the names I just wrote. This kind of feature comes in the high end refrigerators and is a real plus. The clear view drawers in the main compartment slide easily and have a substantial feel, and same for the bins in the doors. The interior light is bright and everything is easy to reach. The freezer is super roomy. The ice maker started working right away and made ice after just a few hours. There is a toggle switch on the ice maker unit to conveniently turn it on and off. The interior cold water dispenser is handy. It runs very quietly, and as I said maintains perfect temperature (we have a digital thermometer hanging free in the air in the ref and freezer compartments). The water filter was really easy to install.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Another Whirlpool refrigerator for us
on October 10, 2026
Posted by: VFoz
[This review was collected as part of a promotion.] So far, so good. Love the visibility in the fridge. The capacity is a little larger than our old one. The shelves move flexibly when you need to adjust height. The freezer is what I expected and I prefer the side by side for organization. We haven't run the ice maker much, and I do think it's slower than our old whirlpool. I spoke with five appliance repair shops before purchasing and Whirlpool was a brand they all recommended
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com