Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. 3-Door French Door Counter Depth Refrigerator - Fingerprint-Resistant Stainless Finish
Average customer rating
4.3
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
36
4 Stars
19
3 Stars
7
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
45 out of
47)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. 3-Door French Door Counter Depth Refrigerator - Fingerprint-Resistant Stainless Finish
Customer Rating
5
Stylish fridge!
on October 29, 2026
Posted by: Ger88
[This review was collected as part of a promotion.] Stylish fridge looks great in my kitchen. Arrived quickly and installation was easy. Great features with everything you need to keep food cold and organized. Love the filtered ice water and interior cold water dispenser.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 27, 2026
Posted by: Heidi80
[This review was collected as part of a promotion.] really nice fridge. Spacious inside. Love the storage drawers and counter depth
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lemon!
on October 26, 2026
Posted by: abh218
[This review was collected as part of a promotion.] After one month, the water dispenser stopped functioning and then mysteriously started working the following day (I cancelled the service call). Another month passed and the ice maker malfunctioned. I called for service and the part was on backorder. While waiting for that, the water dispenser stopped working again. This time water ran down the connector and flooded my basement. I'm still waiting for a call back on service for the suspected cracked internal water line and the ice maker. Three months since the installation and these are the problems. I'm very dissatisfied with this refrigerator. My options to purchase an appliance in white - to match my kitchen - is limited and this refrigerator was my only choice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 29, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the issues you are experiencing with the ice maker and water dispenser in your Whirlpool® refrigerator. We strive to provide every customer with a positive experience, and we would welcome the opportunity to make things right. Please feel free to reach out to us using any of the following contact options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25452479, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25452479, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Organization
on October 26, 2026
Posted by: RGme
[This review was collected as part of a promotion.] I enjoy the organization of the frig. Having filtered water inside and not in the door is a huge plus
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect budget friendly refrigerator
on October 26, 2026
Posted by: Homechef39
[This review was collected as part of a promotion.] Keeps everything at the perfect temperature and no fingerprints on the door! The plastic drawers feel a little cheap but this a great budget friendly refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on October 22, 2026
Posted by: Gary76
[This review was collected as part of a promotion.] This refrigerator is amazing the cooling that it has is just incredible it keeps all of my food really cold. I like the water filter as the filtered water taste really good And I like how I can move all of the shelving around to allow space for other things that might not fit in smaller fridges. And best of all when I open it up it is like looking at the sun. It is so bright I love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Temperature controlled drawer
on October 19, 2026
Posted by: bjarchit
[This review was collected as part of a promotion.] The refrigerator is very quiet and looks great. The one drawback is the large temperature controlled drawer keeps falling off or gets jammed on the tracks. The warranty repair company has been out twice and I am currently waiting for another round of parts. Apparently this is known issue.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk
on October 18, 2026
Posted by: joed1245
[This review was collected as part of a promotion.] Ice maker dies within one week of ownership. Very troubling since I bought this brand based on high quality ratings.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the ice maker in your Whirlpool® Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25324641, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25324641, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com