Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23.4 cu. ft. 3-Door French Door Counter-Depth Refrigerator - Black Stainless Steel
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Whirlpool - 36 in. Wide 23.4 cu. ft. 3-Door French Door Counter-Depth Refrigerator - Black Stainless Steel
Customer Rating
1
Disappointed
on July 22, 2026
Posted by: Severly Disappointed
[This review was collected as part of a promotion.] Ordered my fridge memorial weekend and was supposed to arrive within a week, got pushed back a few days the got pushed to July 3rd. It didn't fit thru our door(our mistake for not measuring). Ordered a counter Depth one and it came a week later. The open door sensor is on and when my husband tried to level it it only had one foot. He shimmed it and it is still on. Then the door open alarm started going off even though I turned it off on the app. So we had to unplug it and cannot be used. It has been a week and no resolution. Also, you don't service in our area so probably will have to get another one and see how long that takes. Super disappointed.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 24, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24311400.
We’re looking forward to hearing from you.
Jacob W.
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24311400.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
