Customer reviews from motorola.com
Motorola - razr 2026 256GB (Unlocked) - PANTONE Hematite
Average customer rating
4.3
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
14
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
2
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Motorola - razr 2026 256GB (Unlocked) - PANTONE Hematite
Customer Rating
5
Satisfying Phone Experience
on October 31, 2026
Posted by: G.L.C.
from Richmond, VA
I've had this phone for a few weeks now, and have been very happy with my purchase. As I suspected, this form factor is ideal for me - slim but tall when unfolded, and small enough when folded to fit comfortably in the smaller pockets commonly used on women's jeans. This is a clear upgrade from my previous phone: significantly more storage, longer battery life, and much better cameras - I had missed the ability to take wide angle shots. It's fun too, the opening and closing mechanism is satisfying and people are interested when they see it since the modern flip phone is still a bit of a novelty. We'll see about the longevity, but I have a good case and am feeling optimistic about the build quality.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
Love everything about my Razr 26
on October 31, 2026
Posted by: Mike67
I bought this phone about a month ago and I absolutely love it,as well as my Moto buds,and Moto watch that was included in my purchase...I have always loved Moto phones,but my Razr 2026 is by far the best quality phone I have ever owned
Written by a customer while visiting motorola.com
Customer Rating
5
Flip phone
on October 13, 2026
Posted by: Peonn
Just bought it really happy with it but you can't connect your xreal classes doesn't support it
Response from motorola.comBy Mitch, Motorola Customer Care, October 18, 2026
Hi Peonn, thank you for sharing your feedback! We're glad to hear you're enjoying your Moto Razr 2026. We understand how disappointing it can be when a device doesn't support the accessories you'd like to use, such as your XREAL glasses. We appreciate you bringing this to our attention, and we'll share your feedback with the appropriate team as we continue working to improve the user experience. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
1
Breaks extremely easily
on October 10, 2026
Posted by: Tyler G
The phone is complete garbage brakes extremely easily don't waste your money.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2026
Hi Tyler, We're sorry to hear that you've had a disappointing experience with your Motorola phone. We understand your concerns regarding its durability, and we appreciate you sharing your feedback with us. Please know that we will relay your comments to the appropriate team. Thank you for bringing this to our attention.
Written by a customer while visiting motorola.com
Customer Rating
5
A must have if you want to slim down your phone
on October 7, 2026
Posted by: TonyD
from born in New York but live in the Philippines
I have been using it for several weeks now. I even bought a case that allows me to belt clip it and no longer have to stick a large phone in my packet. The camera takes very clear and high quality pics. half-folding the phone and it becomes a stand is great for taking selfies. Plus its Motorola quality!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2026
Hi TonyD, thank you for sharing your experience! We’re delighted to hear that you’re enjoying the slim design, versatile Flex View, and impressive camera quality. It’s great to know that the belt-clip case has made carrying your phone more convenient, too. We truly appreciate your support and are happy to have you as part of the Motorola family! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5
Good things come in small Packages.
on October 1, 2026
Posted by: Felix
I brought this phone for my Birthday, I've never been happier, this phone is a little Gem.
Response from motorola.comBy Mitch, Motorola Customer Care, October 1, 2026
Thank you for sharing your wonderful feedback, Felix. We’re delighted to hear that your Motorola phone was the perfect birthday gift and that you’re enjoying your little gem. We hope it continues to bring you a great experience and many happy moments. Happy Birthday from all of us at Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5
Halo Moto
on September 20, 2026
Posted by: Moto Bee
I love this mobile phone it's the best one I have ever owned it flips open and my AI knows exactly what I want helps me with tasks and calendars it's my new best friend Big Ups Moto Razar your the best!!!
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2026
Thank you for the amazing review. We’re thrilled to hear you’re loving your Moto Razr and enjoying its AI features. It’s great to know your Razr has become your new best friend. We truly appreciate your support and enthusiasm. Big ups right back to you! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5
Flip Phones FTW
on September 13, 2026
Posted by: RazrJohn
I had to exchange my Razr 2024 as the display started to show color issues when the phone was not fully unfolded, which is certainly not a feature given the promoted use in "camcorder" mode for video recording. I really hope the hinge was improved for the 2026 version, because other than this flaw I'm very, very happy with this phone and form factor!
Response from motorola.comBy Mitch, Motorola Customer Care, September 14, 2026
Hi RazrJohn, thank you for sharing your detailed feedback. We’re sorry to hear about the display experience with your Razr 2024 and appreciate you giving Motorola another chance. We’re glad to hear you’re otherwise very happy with the phone and its unique flip form factor. We truly appreciate your support and hope you continue enjoying your Motorola Razr! If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com