Customer reviews from motorola.com
Motorola - razr 2026 256GB (Unlocked) - PANTONE Hematite
Average customer rating
4.1
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Motorola - razr 2026 256GB (Unlocked) - PANTONE Hematite
Customer Rating
5
Must have
on July 31, 2026
Posted by: Enubian
I'm so thrilled with my razr 2026. It's so convenient for everything
Response from motorola.comBy Mitch, Motorola Customer Care, August 3, 2026
Thank you for sharing your excitement, Enubian. We're thrilled to hear that you're loving your Moto Razr 2026 and finding it convenient for your everyday needs. We appreciate your support and are glad that the innovative design and features are enhancing your experience. We hope you continue to enjoy your Razr! To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone!
on July 26, 2026
Posted by: Lilith
from Montana
Bought this in replace of my iPhone 16 that was starting to glitch. So far I'm loving it!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2026
Thank you for sharing your experience, Lilith. We're glad to hear that you're enjoying your Motorola phone and that it has been a great replacement for your previous device. It's wonderful to know that you're loving the performance and overall experience so far. We appreciate you choosing Motorola and hope your phone continues to provide a reliable and enjoyable experience! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
1
Trouble
on July 15, 2026
Posted by: Trouble
Having problem with pin loop. Called Motorola to correct stayed on hold for 42 minutes. Had to hang up got tired of listening to name that song. This phone was transferred from iPhone to Motorola android. Lots of glitches.
Response from motorola.comBy Mitch, Motorola Customer Care, July 15, 2026
We’re sorry to hear about the trouble you’ve experienced with your Moto Razr 2026, as well as the long wait time when trying to reach our support team. We understand how frustrating it can be when your phone has difficulties after transferring data. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Loving it
on June 25, 2026
Posted by: macyj
I love my RAZR! Still trying to figure out how to get called ID before answering but everything else is amazing.
Response from motorola.comBy Mitch, Motorola Customer Care, June 25, 2026
Hi Macyj, Thank you for sharing your feedback! We're glad to hear you're loving your Razr and enjoying the overall experience. For caller ID before answering, this can depend on your carrier settings and the Phone app configuration. You can try checking the Phone app settings under Caller ID & spam protection to ensure it’s enabled. If it’s already on and still not showing, your carrier may need to enable the feature on your line.
We appreciate you choosing Motorola and hope you continue to enjoy your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
We appreciate you choosing Motorola and hope you continue to enjoy your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5
Very good phone
on June 25, 2026
Posted by: Macfrog
It works very good I'm very pleased with it I'm doing voice to text right now and it's doing it very well it comes with a few more features that I still got to learn to play with and but I'm really happy with it
Response from motorola.comBy Mitch, Motorola Customer Care, June 28, 2026
Hi Macfrog, Thank you for the 5-star rating and for sharing your experience! We're delighted to hear that you're very pleased with your Motorola phone and that features like voice-to-text are working so well for you. We hope you continue to enjoy exploring all the features it has to offer. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
4
Love the form factor
on June 24, 2026
Posted by: Bigal4102
from Southern Illinois
This is my 4th razr, I love the form factor, but the screens can be fragile in the fold area, especially if you work outside. I love answering and hanging up the phone with gloves on. And hiding it in my pocket.
If it switches to a few bars of 5G I drop my call and cannot reconnect to the cell network until I go back to LTE, or 5GUW. I'm sure it's my rural location, but it is frustrating. I need an option to NOT connect to 5G.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 29, 2026
Hi Bigal4102, Thanks for sharing your experience. We’re glad the form factor has been a strong fit for your day-to-day use, and we're sorry for the trouble you’ve experienced with call stability. As we stand behind our products, we’d love the opportunity to look into this further and help improve your experience. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
on June 24, 2026
Posted by: VoidDragon
I bought this about a month ago, so far so good! I never thought I would gladly switch away from the Pixel ecosystem.
Response from motorola.comBy Mitch, Motorola Customer Care, June 25, 2026
Hi VoidDragon, Thank you for sharing your feedback! We're glad to hear your device has been working well for you over the past month. It's great to know it’s been a positive switch for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
2
Maybe next time
on June 24, 2026
Posted by: Mottie
I had high hopes for this device since for the past few years I was loyal to the Samsung Flip. I do not see the long battery life and one thing that I truly do not like is turning the camera of in the exterior screen. There are times, I want and need to take a picture without someone knowing and there it is their reflection appearing. I already went to camera settings and disabled it but still there. Can't wait till the Flip 8 comes out so I can trade this one in.
Response from motorola.comBy Mitch, Motorola Customer Care, June 28, 2026
Hi Mottie, Thank you for sharing your experience, and we’re sorry to hear it hasn’t met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com