Customer reviews from motorola.com
Motorola - razr 2026 256GB (Unlocked) - PANTONE Bright White
Average customer rating
4.3 out of 5
4.3
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
11
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product. 
(
6 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Motorola - razr 2026 256GB (Unlocked) - PANTONE Bright White
Customer Rating
5 out of 5
5
A must have if you want to slim down your phone
on October 7, 2026
Posted by: TonyD
from born in New York but live in the Philippines
I have been using it for several weeks now. I even bought a case that allows me to belt clip it and no longer have to stick a large phone in my packet. The camera takes very clear and high quality pics. half-folding the phone and it becomes a stand is great for taking selfies. Plus its Motorola quality!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2026
Hi TonyD, thank you for sharing your experience! We’re delighted to hear that you’re enjoying the slim design, versatile Flex View, and impressive camera quality. It’s great to know that the belt-clip case has made carrying your phone more convenient, too. We truly appreciate your support and are happy to have you as part of the Motorola family! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Good things come in small Packages.
on October 1, 2026
Posted by: Felix
I brought this phone for my Birthday, I've never been happier, this phone is a little Gem.
Response from motorola.comBy Mitch, Motorola Customer Care, October 1, 2026
Thank you for sharing your wonderful feedback, Felix. We’re delighted to hear that your Motorola phone was the perfect birthday gift and that you’re enjoying your little gem. We hope it continues to bring you a great experience and many happy moments. Happy Birthday from all of us at Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Halo Moto
on September 20, 2026
Posted by: Moto Bee
I love this mobile phone it's the best one I have ever owned it flips open and my AI knows exactly what I want helps me with tasks and calendars it's my new best friend Big Ups Moto Razar your the best!!!
Response from motorola.comBy Mitch, Motorola Customer Care, September 21, 2026
Thank you for the amazing review. We’re thrilled to hear you’re loving your Moto Razr and enjoying its AI features. It’s great to know your Razr has become your new best friend. We truly appreciate your support and enthusiasm. Big ups right back to you! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Flip Phones FTW
on September 13, 2026
Posted by: RazrJohn
I had to exchange my Razr 2024 as the display started to show color issues when the phone was not fully unfolded, which is certainly not a feature given the promoted use in "camcorder" mode for video recording. I really hope the hinge was improved for the 2026 version, because other than this flaw I'm very, very happy with this phone and form factor!
Response from motorola.comBy Mitch, Motorola Customer Care, September 14, 2026
Hi RazrJohn, thank you for sharing your detailed feedback. We’re sorry to hear about the display experience with your Razr 2024 and appreciate you giving Motorola another chance. We’re glad to hear you’re otherwise very happy with the phone and its unique flip form factor. We truly appreciate your support and hope you continue enjoying your Motorola Razr! If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
LOVE
on August 16, 2026
Posted by: brya
from Rhode Island
It's been 3 weeks and I'm in love I was originally planning on keeping my iPhone and having this as a second phone but quickly switched this to my main phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 17, 2026
Hi Brya, thank you for sharing your experience! We're thrilled to hear that after just three weeks, your Motorola has become your main phone. It's wonderful to know that you enjoyed the experience enough to make the switch. We truly appreciate you choosing Motorola and are happy to have you with us! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
3 out of 5
3
Cracking easy
on August 3, 2026
Posted by: Octoal
from Miami
Happy with working but terrible durability I drop 1X from my pocket high not even hard and cracked on screen
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 6, 2026
Hi Octoal, We're sorry to hear that your Moto Razr 2026 screen cracked after the drop. We understand how disappointing it can be, especially when the device was working well. Physical damage, including cracks caused by drops or impacts, is not covered under the standard warranty. However, you may consider having the device inspected and repaired for a fee. You can find available repair options and submit a repair request here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. We appreciate you sharing your feedback about the durability of the device, and we’ll make sure it is passed along to the appropriate teams.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Must have
on July 31, 2026
Posted by: Enubian
I'm so thrilled with my razr 2026. It's so convenient for everything
Response from motorola.comBy Mitch, Motorola Customer Care, August 3, 2026
Thank you for sharing your excitement, Enubian. We're thrilled to hear that you're loving your Moto Razr 2026 and finding it convenient for your everyday needs. We appreciate your support and are glad that the innovative design and features are enhancing your experience. We hope you continue to enjoy your Razr! To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone!
on July 26, 2026
Posted by: Lilith
from Montana
Bought this in replace of my iPhone 16 that was starting to glitch. So far I'm loving it!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 28, 2026
Thank you for sharing your experience, Lilith. We're glad to hear that you're enjoying your Motorola phone and that it has been a great replacement for your previous device. It's wonderful to know that you're loving the performance and overall experience so far. We appreciate you choosing Motorola and hope your phone continues to provide a reliable and enjoyable experience! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-70-motorola-razr-2026/bd-p/morotola_razr_70_razr_2026.
Written by a customer while visiting motorola.com
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