Customer reviews from worx.com
WORX - WX696L 20V PowerShare Sonicrafter Cordless Oscillating Multi-Tool - Black
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
22
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
1
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for WORX - WX696L 20V PowerShare Sonicrafter Cordless Oscillating Multi-Tool - Black
Customer Rating
5
Worx tools
on December 17, 2022
Posted by: ray baby
from MADISONVILLE.KY
Gender:Male
[This review was collected as part of a promotion.] I have own worx tools for several years have three set of weed eater and blower, they will surprise you on how well they do. I am a worx man, the only tool to buy.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Truly disappointed
on October 30, 2024
Posted by: Shop craft
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] I bought the EX696L multi tool when it was on sale and thought I got a good deal. The tool sat in my workshop for a long time until used it. It worked great for about 6 cuts. Then it started making horrific noises and wasn’t cutting. It seems the shaft that connects the motor to the chuck has broken….. now I have a very pretty rechargeable paper weight…..
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, October 31, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com