Customer reviews from worx.com
WORX - WX696L 20V PowerShare Sonicrafter Cordless Oscillating Multi-Tool - Black
Average customer rating
4.7 out of 5
4.7
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
22
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
1
88%of customers recommend this product. 
(
22 out of 25
)
Best Buy Privacy Policy
Customer Reviews for WORX - WX696L 20V PowerShare Sonicrafter Cordless Oscillating Multi-Tool - Black
Customer Rating
5 out of 5
5
Handy tool.
on November 11, 2021
Posted by: Bernie69
from Archbold, Ohio
Gender:Male
Well built and Handy to grab for a quick job. "Tool only" deal convenient for those of us who have the extra batteries.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Nice Tool
on November 5, 2021
Posted by: Richknit
from Pennsyvania
Gender:Male
Never had an oscillating tool so I took advantage of the lower price for this "tool only" product. Used it for the first time recently and it did a great job. It is lightweight and easy to handle. I was able to complete my project quicker than I expected.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3 out of 5
3
Battery
on October 10, 2021
Posted by: Blueboy10089
from Tn
Gender:Female
Perhaps I'm blind but it says to only yet no where can I find info on the correct battery to buy for it
Response from worx.comBy Heaven Johnson Customer Experience October 11, 2021
Hello! You will need the 20V Power Share 2.0 Ah battery. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer run-time than our standard 2.0Ah batteries. Here is a link for you with more details.

https://www.worx.com/accessories/batteries-chargers.html

Please contact our Solution Center Team at 866-354-9679Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!

Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
great tool
on June 28, 2021
Posted by: simon1034
from lowell michigan
Gender:Male
[This review was collected as part of a promotion.] in the last few weeks i have used a few times and love how easy it is to use. from fixing holes in dry wall to cutting pvc pipes. it also goes great with all the other tools i have and its nice to be able to share all the batteries so you never run out of power
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great little tool with a good battery life
on May 30, 2021
Posted by: Scott40
from Weston WV
Gender:Male
I’ve used this thing non stop for cutting out drywall and cutting stripped deck screws and has been working great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Good tool
on May 16, 2021
Posted by: Dogsheep
from Earth
Gender:Male
I like most everything about it but it does some sort of reving up when cutting into wood.(that’s all I’ve had chance to cut with it)I it sounds like it’s going to blow up
I would recommend this to a friend!
Response from worx.comBy Heaven JohnsonCustomer Experience May 24, 2021
Hello! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year limited warranty. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great multi-tasker tool
on April 19, 2021
Posted by: Grami J
from Harmony IN
Gender:Female
Big help removing ceramic tile from bathroom. Saved time and mess.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3 out of 5
3
HEAD WILL NOT LOCK WX696L.9
on March 17, 2021
Posted by: Dave1948
from Woonsocket R.I.
Gender:Male
[This review was collected as part of a promotion.] This is the third one of these I got. First one motor stopped working after 10 min . The second one the head will not lock in place blade will turn to the left or right as you try to cut with it. Now the third one is doing the same thing. What can I do now?
No, I would not recommend this to a friend.
Response from worx.comBy Lucy RCustomer ExperienceMarch 18, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
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