Customer Reviews for WORX - WG929 20V Trimmer & Blower Combo - Black
Customer Rating
4
trimmer problem
on April 16, 2023
Posted by: PammyPoo
from Muscle Shoals, Alabama
Gender:Female
[This review was collected as part of a promotion.] The head quit automatically feeding and now is next to impossible to get the cover off to add string. Otherwise, I absolutely love every WORX product I have purchased. Do I need to just trash the trimmer and get another one?
Very happy with this combo purchase. The string trimmer is replacing another Worx trimmer that we used for several years. The turbine blower is surprisingly powerful for being battery operated. My husband has a heavy gas powered one (different brand) that I don't like to use. This light weight one is perfect for me!
I did get to try my new machines out in my backyard before the grass completely shut down from growing, I'm very impressed with the string trimmer and the blower I think it's going to hold its own just fine!
Full charged battery only lasts about 20 minutes, but it takes about 5 hours to charge one battery.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , November 22, 2022
Hello Valued Customer,
Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated. We would like to advise our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. We offer one and two-hour chargers that can charge your batteries faster than our original 3-5 hour charger.
For an added run time we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high-capacity 20V 4.0Ah, 5Ah, 6.0Ah, and 8Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
I've been using Worx products for years and have never been disappointed. If I have any criticism at all, it would be that the batteries had a bit longer run time. Worx works!
I purchased my original trimmer over 5 years ago and its still running strong but to be sure to have one available I just bought another as a back up which gave me a fresh battery also. My battery's have lasted about 5 years and are down to about 15 minutes. I keep several battery's on charge.