Customer reviews from worx.com
WORX - WG929 20V Trimmer & Blower Combo - Black
Average customer rating
4.4
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
150
4 Stars
31
3 Stars
19
2 Stars
9
1 Star
9
88%of customers recommend this product.
(
173 out of
197)
Customer Reviews for WORX - WG929 20V Trimmer & Blower Combo - Black
Customer Rating
5
Lightweight and Easy to Use
on June 24, 2021
Posted by: Indygardener
from Indianapolis, Indiana, USA
Gender:Female
[This review was collected as part of a promotion.] I purchased this combo in late April and it has completely changed my attitude toward trimming. I used to hate doing it... dragging the electric cord around, stopping every five minutes because the trimmer string would break off. Ugh. Now I love trimming with my Worx trimmer. The battery is long-lasting, the line never breaks. The refills are free! I trim every time I mow now and my lawn edges look amazing! And the blower is wonderful. Also light-weight and not too loud. Just enough blowing action. I'm pleased with both and recommend them to my friends. I would definitely by these again!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works great and I would purchase again
on July 26, 2021
Posted by: Donna1968
from Queen Anne’s County. MD
Gender:Female
This the 3rd combo I’ve had and I was not disappointed
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Works
on September 9, 2021
Posted by: Tique
from San Antonio
Gender:Female
[This review was collected as part of a promotion.] I worked the edger/trimmer. Had fir 3 yrs, then kept coming apart. The first one I bought, less power is being used. But it at least works. All in all it worked great.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , September 16, 2021
Thank you for sharing your experience and review! If you are still in need of questions or concerns please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and lasting
on May 18, 2022
Posted by: Anonymous
from North Tonawanda NY
Gender:Male
This was a change from my large battery Worx trimmer that was top heavy. The trimmer is very balanced and the blower is extremely light weight. Batteries seem to last long enough to trim and blow the grass away of a moderate sized yard (5000 sq ft)
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on May 29, 2022
Posted by: Yard guy 5944
Gender:Male
[This review was collected as part of a promotion.] The blower is great and lightweight, and string trimmer is great with the auto feed
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Light weight
on June 12, 2022
Posted by: Big Muddy
from Norwood, Ohio
Gender:Male
The wheels keep falling off the trimmer, not good, the blower isn’t as powerful as I thought
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your trimmer/blower combo kit fell below your purchase expectation.
WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your trimmer/blower combo kit fell below your purchase expectation.
WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
3
on July 24, 2022
Posted by: Rox65rock
from Michigan
Gender:Female
[This review was collected as part of a promotion.] The handle does not stay locked in place.
Liked the old model where you adjusted the handle from the center of handle instead of the side
Liked the old model where you adjusted the handle from the center of handle instead of the side
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Thank you
Thank you
Written by a customer while visiting worx.com
Customer Rating
5
Better than the last!
on August 9, 2022
Posted by: ismilelot
from Gladwin, MI
Gender:Male
[This review was collected as part of a promotion.] We had the 18v versions and loved them! But the difference in these 20v ones is amazing!! Definitely worth the upgrade!! Every time I buy and use a Worx item .... I kick myself for not doing it sooner!
I would recommend this to a friend!
Written by a customer while visiting worx.com