Customer reviews from worx.com
WORX - WG929 20V Trimmer & Blower Combo - Black
Average customer rating
4.4
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
150
4 Stars
32
3 Stars
19
2 Stars
10
1 Star
10
87%of customers recommend this product.
(
174 out of
199)
Customer Reviews for WORX - WG929 20V Trimmer & Blower Combo - Black
Customer Rating
5
Best trimmer on the market
on August 17, 2021
Posted by: ShannonSAW
from Central Kansas
Gender:Female
[This review was collected as part of a promotion.] I’ve been doing yard work for a lot of years and until I bought the Worx, my lawn rarely was trimmed, solely because the string would break or get messed up. With the worx, I’ve yet to have the string break off and unspool. The wheels for edging are perfect! My yard looks better than it ever has because of this trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use and gets the job done!
on August 14, 2021
Posted by: Billy BB
from Bethany Beach DE
Gender:Male
[This review was collected as part of a promotion.] While the trimmer doesn't pack a ton of power it packs enough to do the job it's intended for. This results in the line breaking less often and allows for the unit to weigh less which results in less fatigue. The blower has plenty of power to clear the grass / weed debris from weeding and mowing. The biggest drawback is the battery power runs out quicker then I would expect.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Disappointed
on August 13, 2021
Posted by: TennisCoachHall
from Philadelphia, PA
Gender:Female
The batteries do not last long and the charger is not universal. I feel had and will be reluctant to purchase in the future.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, August 17, 2021
Thank you for sharing your review! The charger supplied with this 20-volt combo kit is only compatible with other 20 volt batteries. With the supplied 2.0Ah 20 volt batteries, one can expect up to 30 minutes run time when used on the trimmer, and 7-15 minutes with the blower. WORX also offers high capacity 4.0Ah 20-volt batteries that will provide 1 hour of run time with your trimmer and double the run time of the blower as well!
If you have other questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST for further assistance!
Thank you for choosing WORX!
If you have other questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST for further assistance!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Disapointed at best
on August 9, 2021
Posted by: mjm0606
from Dallas, TX
Gender:Female
No problems with the blower. The weed eater has been a fight from the day I bought it. String will not advance, it breaks very easily.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , August 10, 2021
It's unfortunate to learn that the trimmer is not feeding the line.
In order to use your automatic line feed system, you must first remove your battery, then manually feed the line about 2 inches out at the bottom. Feeding the line out this small bit is to ensure you can tell if the line has fed out or not. Once this is done, place the battery back on the tool and, while running the trimmer normally, click on the line feed button several times WITHOUT letting go of the trigger. This will cause your trimmer to turn on and off repeatedly, but once you click the button several times, you will be able to notice at the bottom that your line has fed out normally.
We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
In order to use your automatic line feed system, you must first remove your battery, then manually feed the line about 2 inches out at the bottom. Feeding the line out this small bit is to ensure you can tell if the line has fed out or not. Once this is done, place the battery back on the tool and, while running the trimmer normally, click on the line feed button several times WITHOUT letting go of the trigger. This will cause your trimmer to turn on and off repeatedly, but once you click the button several times, you will be able to notice at the bottom that your line has fed out normally.
We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great combo
on July 31, 2021
Posted by: Lionpowder
from Waterloo ON
Gender:Female
[This review was collected as part of a promotion.] Been using it for almost a year, works great.
Little downside though, because there’s a hill in my yard, the angle for the trimmer doesn’t work too well
Little downside though, because there’s a hill in my yard, the angle for the trimmer doesn’t work too well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works great and I would purchase again
on July 26, 2021
Posted by: Donna1968
from Queen Anne’s County. MD
Gender:Female
This the 3rd combo I’ve had and I was not disappointed
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Good quality product
on July 10, 2021
Posted by: Poppa John
from Spokane, Wa
Gender:Male
I bought this combo a couple of weeks ago since my older yard tools were at end-of-life. I put them to use the same day that I received them after charging up the batteries. Both were easy to assemble. My yard looked much better after using these tools. I decided to purchase them after borrowing an older combo kit from one of my sons. Used them to trim/clean up cemetery head stones. They worked flawlessly so thought I had better get some new ones for myself. Looking forward to being able to use them at the cemetery again next year. They are very compact and fit nicely in the back of our SUV
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and Easy to Use
on June 24, 2021
Posted by: Indygardener
from Indianapolis, Indiana, USA
Gender:Female
[This review was collected as part of a promotion.] I purchased this combo in late April and it has completely changed my attitude toward trimming. I used to hate doing it... dragging the electric cord around, stopping every five minutes because the trimmer string would break off. Ugh. Now I love trimming with my Worx trimmer. The battery is long-lasting, the line never breaks. The refills are free! I trim every time I mow now and my lawn edges look amazing! And the blower is wonderful. Also light-weight and not too loud. Just enough blowing action. I'm pleased with both and recommend them to my friends. I would definitely by these again!
I would recommend this to a friend!
Written by a customer while visiting worx.com