Customer Reviews for WORX - WG929 20V Trimmer & Blower Combo - Black
Customer Rating
3
Not what I expected from Worx.
on August 10, 2022
Posted by: Goofie
from Garden City, Mi.
Gender:Male
[This review was collected as part of a promotion.] I bought the combo because my other blower died. the blower works great, I like the 2 speeds. The trimmer, not so hot. It eats up the trimming cord real fast, and there is no bump to lenghten, I have to stop and push buttons on the spool get more trimming thread. The battery heast up real bad with the trimmer, plus it takes the better part of the day to charge back up. Then I can't register the items on line. It goes just so far and I can't enter anymore info. Not real happy with the trimmer, and I thought better of the Worx company until I had problems with the trimmer and not being able to register online.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution with our three year warranty. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
[This review was collected as part of a promotion.] The string trimmer and blower does solid work. They do not have a lot of power, and the battery does not last a long time, but they do what I need them to do. For the cost of this kit I believe it is a great value.
[This review was collected as part of a promotion.] We had the 18v versions and loved them! But the difference in these 20v ones is amazing!! Definitely worth the upgrade!! Every time I buy and use a Worx item .... I kick myself for not doing it sooner!
I was not very knowledgeable of Worx products when I bought my first Worx tool. It was the power blower. Far exceeded any of my expectations. From there is was game on. Since then I have bought the Swotchdriver, jig/recip saw, weed eater, and the 67 pc. Drill/driver set. I’m sold on your products and I make sure I tell all of my friends and wood workers just how I feel. Saving now to get the compact circular saw. There’s no doubt in my mind , Worx is going to be around for a long time. Thanks Worx
I purchased the combo about a month ago. Definitely none too soon. Very excited when it came. Great features especially for older females who still do gardening and light lawn work such as trimming their flower beds. Lawn services do t seem to understand about how the individual gardner wants their raised beds and other flower beds trimmed.
[This review was collected as part of a promotion.] The handle does not stay locked in place. Liked the old model where you adjusted the handle from the center of handle instead of the side
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX! Thank you