Customer Reviews for The Windmill Air Purifier Max, Smart 3-in-1, Ultra-Quiet, Medical Grade HEPA, Large Rooms up to 1950 Sq Ft - White
Customer Rating
5
Exceptional Customer Service!
on January 28, 2025
Posted by: Lindsey K.
I’ve been in the market for a good quality air purifier for a while and stumbled upon Windmill via an ad on social media. I live in Southern California and unfortunately found myself in more immediate need of a purifier a few weeks ago with the wildfires that occurred. I placed an order for a Windmill Air Purifier and was set to have one delivered two days after placing the order. However, due to a mishap with FedEx, the air purifier I ordered got stuck in transit and has yet to arrive (RIP).
I reached out to the Windmill customer support team and in less than ten minutes after reaching out, a representative responded and connected me to their supervisor who immediately offered me alternative options and a solution and ultimately made me feel heard as a customer. Within three days of reaching out to the customer support team, another air purifier was shipped out to me via a different shipping method and I was able to finally test it out/use it over this past weekend.
The quality of the air purifier and ease-of-use has been fantastic and I’m very happy with my purchase! I’m also thankful for and want to give a huge shoutout to the Windmill customer support team as they went above and beyond to resolve the shipping issue that occurred with FedEx. I highly recommend this product and company not just for their great products, but for their amazing customer support team and how they truly make you feel seen and heard as a customer. Thank you to everyone at Windmill!
i have the AC in my NYC apartment and got my parents the purifier for their home in LA after the fires. I love this company and everything they make, truly game changer
Finally an aesthetically pleasing air purifier! I got the bamboo model and it looks beautiful in our living room. It’s very quiet and I love that the filters come automatically every 6 months so I won’t forget to change the filter.
This unit is quiet and was so easy to set up. We just refinished our basement and this unit cleared out the “new car” smell that comes with fresh paint so quickly. This runs in the background as I’m working and I can’t even tell it’s on
Have had many air purifiers in the past, but this one most definitely takes the cake. Not only is it aesthetically pleasing, but also really user friendly. Love that it indicates current air quality! And love the sleep mode! No more white noise machine for us.