Customer Reviews for Sony - 75" Class BRAVIA 7 II True RGB 4K HDR Google TV with Gemini
Customer Rating
1
Only works one day
on July 23, 2026
Posted by: Joshua
from Coquitlam
bought a 77-inch Sony TV from Best Buy, brought it home, had it installed, and it worked for one day. The next morning it simply wouldn’t turn on or function at all. This was extremely disappointing, especially for a premium brand like Sony, and after spending so much. I had to return the TV, buy another one, and deal with a lot of stress and wasted time. This whole process dragged on for about ten days, which was honestly exhausting.
This is not the kind of experience anyone expects when buying a high-end product.
I hope Sony takes this feedback seriously. At the very least, I think a sincere apology and some sort of goodwill gesture. like a gift card or any reasonable way to make this right would be appropriate. I genuinely expected better quality and support. Thank you.