Customer reviews from tcl.com
TCL - 65" Class QM7L Series 4K UHD HDR SQD-Mini LED Smart TV with Google TV (2026)
Average customer rating
4.8
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
23
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for TCL - 65" Class QM7L Series 4K UHD HDR SQD-Mini LED Smart TV with Google TV (2026)
Customer Rating
5
Great Support from Joan
on September 4, 2026
Posted by: Toms TCL
from Louisville KY
[This review was collected as part of a promotion.] Joan with support was great this morning helping reset my tv. So happy with my TCL. Thanks Joan
I would recommend this to a friend!
Response from tcl.comBy Liz TCL Customer Support, September 4, 2026
Hi Toms TCL,
Thank you so much for your review! We’re delighted to hear that our customer support was able to assist with your with your TV and get everything back up and running. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Thank you so much for your review! We’re delighted to hear that our customer support was able to assist with your with your TV and get everything back up and running. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
on September 3, 2026
Posted by: Pam626
Joan was very helpful. Your instruction book needs to be more complete
Response from tcl.comBy Liz TCL Customer Support, September 3, 2026
Hi Pam626,
Thank you so much for your review! We’re delighted to hear that our customer support was able to assist with your registration and resolve your concern. We also appreciate your feedback regarding the instruction manual as we are always looking for ways to improve. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Thank you so much for your review! We’re delighted to hear that our customer support was able to assist with your registration and resolve your concern. We also appreciate your feedback regarding the instruction manual as we are always looking for ways to improve. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Excellent telephone service
on August 31, 2026
Posted by: Great Service customer
from California
MJ helped me set up my Xfinity channels .
Great picture great sound.
Easy to set up
Great picture great sound.
Easy to set up
I would recommend this to a friend!
Response from tcl.comBy Liz TCL Customer Support, September 2, 2026
Hi,
Thank you so much for your review! We're delighted to hear that our customer support helped resolve the concern you had with setting up your channels. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Thank you so much for your review! We're delighted to hear that our customer support helped resolve the concern you had with setting up your channels. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3
Awesome Picture but two concerns
on August 31, 2026
Posted by: chmagic
from NJ
[This review was collected as part of a promotion.] I bought my 98QM7L in July picture is fantastic blacks are black picture is crisp and sharp colors pop.
However, if I did a bit more research 2 things would have been a deal breaker with this model while other manufactures of tv's 2026 model year have Wi-Fi 7 this TCL model only has Wi-Fi 5 not 6 or 6E only5.
2nd Just finding out this model will not be updated with Dolby Vision 2 Other TCL models will get the upgrade. I think there may be a lot of disappointed folks when they find this out. Why doesn't the 7L get the upgrade? other than that once you learn what the settings do and controls the picture is stunningly awesome
However, if I did a bit more research 2 things would have been a deal breaker with this model while other manufactures of tv's 2026 model year have Wi-Fi 7 this TCL model only has Wi-Fi 5 not 6 or 6E only5.
2nd Just finding out this model will not be updated with Dolby Vision 2 Other TCL models will get the upgrade. I think there may be a lot of disappointed folks when they find this out. Why doesn't the 7L get the upgrade? other than that once you learn what the settings do and controls the picture is stunningly awesome
I would recommend this to a friend!
Response from tcl.comBy Liz TCL Customer Support, September 2, 2026
Hi chmagic,
Thank you for sharing your detailed feedback. We’re glad to hear you’re impressed with its picture quality, while we understand your concerns regarding Wi-Fi capabilities and Dolby Vision 2 support. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Thank you for sharing your detailed feedback. We’re glad to hear you’re impressed with its picture quality, while we understand your concerns regarding Wi-Fi capabilities and Dolby Vision 2 support. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4
Very bright with intense color.
on August 17, 2026
Posted by: New Customer
from USA
[This review was collected as part of a promotion.] Out of the box the TV picture is extremely bright and colors are neon bright. After some trial an error adjusting the picture presets to my eye the picture is awesome. Just who calibrates this thing in the factory? Nice TV, just be prepared to fiddle with the settings. The sound is great and for me it is fine without the need of a soundbar.
I would recommend this to a friend!
Response from tcl.comBy Liz TCL Customer Support, August 18, 2026
Hi,
Thank you for your feedback. We’re glad you took the time to fine-tune the settings and found the picture that works best for you. It’s also great to hear that the built-in audio is meeting your needs without requiring a soundbar. Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for your feedback. We’re glad you took the time to fine-tune the settings and found the picture that works best for you. It’s also great to hear that the built-in audio is meeting your needs without requiring a soundbar. Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Sound issues
on August 14, 2026
Posted by: Romelio
from Chattanooga, TN
Mr. LEM done a Great Job! I had a sound issue. I can't wait to watch some great movies now!
Thank you!
Response from tcl.comBy Liz TCL Customer Support, August 14, 2026
Hi Romelio,
Thank you so much for your review! We're delighted to hear that our customer support helped resolve the concern you had with your new TV. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Thank you so much for your review! We're delighted to hear that our customer support helped resolve the concern you had with your new TV. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
The TCL QM7L QD Mini LED TV offers an easy setup, stunning picture quality, clear sound, and smooth performance, making it an excellent overall viewing experience.
on August 1, 2026
Posted by: CeciliaK
[This review was collected as part of a promotion.] Im so impressed with the TCL QM7L QD Mini LED TV. The display set up was simple user-friendly, making installation quick. The ergonomic
remote is comfortable to hold easy to navigate. The sound quality is clear with good volume and balanced audio for movies and shows. Overall the functionality is smooth responsive, and delivers an excellent viewing experience. The sound is incredible.
remote is comfortable to hold easy to navigate. The sound quality is clear with good volume and balanced audio for movies and shows. Overall the functionality is smooth responsive, and delivers an excellent viewing experience. The sound is incredible.
Response from tcl.comBy Liz TCL Customer Support, August 3, 2026
Hi CeciliaK,
Thank you for your feedback. We're thrilled to hear that your expectations were met with the TVs overall quality. Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for your feedback. We're thrilled to hear that your expectations were met with the TVs overall quality. Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope they continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Crisp picture with top-notch technology
on July 28, 2026
Posted by: StephanieA
[This review was collected as part of a promotion.] This TCL Google TV surpassed my expectations! The picture clarity and resolution is unmatched. It is very easy to navigate between cable and streaming apps. I have both Samsung and Sony tvs in other rooms, and honestly this tv and technology puts them to shame. I would recommend this tv, 100/10!
Response from tcl.comBy Liz TCL Customer Support, July 28, 2026
Hi StephanieA,
Thank you for taking the time to provide your feedback. We are pleased to hear that you are enjoying your TV thus far and that you are able to take your viewing experience to the next level. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We are pleased to hear that you are enjoying your TV thus far and that you are able to take your viewing experience to the next level. At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com