Customer reviews from lg.com
LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
705
4 Stars
63
3 Stars
10
2 Stars
3
1 Star
11
Customer Reviews for LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
4
Overall a very good tv. Wish it had a mute button.
on October 28, 2025
Posted by: RickW685
We recently purchased this tv. The picture is excellent. The sound has several options for settings. I would say it is probably better than our previous 9 year old tv but it is different so it takes a little getting used to. One thing I wish the remote had is a dedicated mute button. On the LG remote you use the volume control to mute the tv. Sometimes it may come back to the previous volume but usually not.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Rick, we appreciate you taking the time to share your thoughts on the LG OLED55C5PUA. It’s wonderful to hear that the vibrant picture and flexible sound settings have elevated your viewing experience compared to your previous TV. Your note about the remote and mute function is valuable feedback, and we’ll be sure to pass it along to our product team. If you’d like any tips or support, our team is always available — just send us a DM at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
3
TV=5 stars, WebOS=3 stars, new Magic Remote=1 star
on October 26, 2025
Posted by: Offrrokr
from Florida
Great TV picture and build quality! WebOS is just okay, nothing special, not easy to use. The new Magic Remote is garbage, never had a remote so hard to use and missing key functionality, replacing it with a universal remote!
Response from lg.comBy LG, October 27, 2025
Hi. Thank you for sharing your experience with your LG TV. We're glad to hear you're enjoying the impressive picture quality and build of your TV. Your feedback about WebOS and the Magic Remote is appreciated, and we understand how important ease of use and functionality are when it comes to your viewing experience. For more details on how to get the most out of WebOS and its features, you can visit our support page here: https://www.lg.com/us/support/help-library/lg-webos-tv-how-to-use-magic-remote-CT10000018-20150713765663. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote functionality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED 65" C5
on October 22, 2025
Posted by: DJT1
Upgrade from my 65" OLED C9. My 4th LG OLED going back to a much earlier curved screen and no regrets with my purchase of any one of them. With modern OLED TVs, the quality is so good the improvements become miniscule from yr to yr, but even so and as good as my 65" C9 is, this is noticeably better in picture clarity. Most noticeably on upscaling on normal TV viewing, but not limited to just test. Just an overall better picture. With the deals available now i would highly recommend this unit.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi DJ, thank you for sharing your experience with the LG OLED65C5PUA. It’s impressive to hear this is your fourth LG OLED and that each one has delivered quality you can count on. We’re glad the improved picture clarity and upscaling have stood out compared to your C9, making everyday viewing even better. Your recommendation highlights the value of this model, and we’re delighted it continues to meet your expectations. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Very poor picture quality
on October 5, 2025
Posted by: lw007
from Murfreesboro, TN
Picture quality is very poor when streaming regular tv as compared to much lower cost 4k tvs. Save your money.
Response from lg.comBy LG Digital Care Team, October 6, 2025
Hey there. We appreciate you sharing your thoughts on your LG OLED TV! And we are here to help with your TV resolution. For the best picture quality, make sure your TV firmware and streaming apps are up to date and your internet connection supports high-resolution playback. You can also open the Settings menu and adjust the Picture Mode or AI feature to bring out the OLED's deep contrast and vibrant colors. These simple steps can make your viewing experience truly exceptional! Check out these other tips and tricks here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. For more feedback or questions, private message us on social media @LGUSSupport. We're always here for you.^David
Written by a customer while visiting lg.com
Customer Rating
5
love it
on September 27, 2025
Posted by: jessica125_2016
[This review was collected as part of a promotion.] the picture quality of the tv was great. loved the sound. highly recommend LG TVs. I wish i got a bigger size but overall, it's a great product. get it.
Response from lg.comBy LG Digital Care Team, September 27, 2025
We love hearing how much you’re enjoying your 77” LG OLED evo AI C5, Jessica! 🙌📺 The picture and sound really do create an incredible viewing experience, and it sounds like it’s been a great fit for your home. Thanks again for sharing, and if you ever share a pic of your setup, be sure to tag @LGUS so we can see it too! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
I like it
on September 23, 2025
Posted by: candykayk_227
[This review was collected as part of a promotion.] Great TV amazing size. The picture quality is amazing and energy quality. Great remote control it it’s OK in the sound. It’s great. Connection is amazing. Also, I really like.
Response from lg.comBy LG Digital Care Team, September 24, 2025
Hey there, Candy! 💫We’re thrilled to hear you’re loving your LG OLED C5 TV, and we totally agree, the picture quality is out of this world! With stunning specs and an ultra-fast refresh rate, it’s built to make every movie night and Friday binge session spectacular.
Thanks for making LG part of your everyday life. We appreciate you more than you know! If there are any questions, find us @LGUSSupport! ~Kimmy
Thanks for making LG part of your everyday life. We appreciate you more than you know! If there are any questions, find us @LGUSSupport! ~Kimmy
Written by a customer while visiting lg.com
Customer Rating
5
Must have TV!
on September 13, 2025
Posted by: davalos_3704
[This review was collected as part of a promotion.] This TV is absolutely stunning and I loved it so much I purchased a second one! Easily connects to all my devices, the smart features are top notch, and the picture quality is superb!
Response from lg.comBy LG, December 18, 2025
Hi! Thank you for sharing your thoughts about your LGTV — what an awesome endorsement! We love hearing how the stunning picture quality, seamless connectivity, and top‑notch smart features impressed you so much that you picked up a second one. That’s the kind of excitement we aim for, and it’s great knowing your LG TVs are delivering the premium experience you were looking for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Terrible interface
on September 7, 2025
Posted by: DBB46
We just bought the TV. Physical installation wasn't bad. But the interface is extremely confusing. I never got the mobile app to work. With difficulty, I downloaded the app for Spectrum (our cable). It doesn't appear on the main screen and is hard to find. We don't use any of the apps on the main screen (Disney, HBO, etc.) We like to stream PBS (Passport) and found out that it is not available on LGs. That weird floating cursor won't go away. CC is hard to access. If we ever find a channel to watch, the picture is fine. All of my complaints are about how difficult it is to use. The AI seems useless. Why are there all those ads for movies or streaming services in the way?
Response from lg.comBy LG Digital Care Team, September 8, 2025
Congrats on your new OLED55C5PUA TV, the WebOS interface can take some getting used to and the floating cursor comes from the Magic Remote’s motion sensor, which you could use the arrow keys to navigate instead. Your Closed Captions can be turned on/off quickly by pressing the settings gear button on the remote, then scrolling down to “Accessibility.” We'd love to lend a helping hand if needed, be sure to reach us @LGUSSupport. We're happy to help! ^Jose
Written by a customer while visiting lg.com