Customer reviews from lg.com
LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(663 Reviews)
Rating breakdown 663 reviews
5 Stars
606
4 Stars
47
3 Stars
5
2 Stars
1
1 Star
4
Customer Reviews for LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Stunning Picture Quality, absolutely love this tv
on December 25, 2025
Posted by: VP182
from Atlanta
[This review was collected as part of a promotion.] I couldn’t be happier with my LG OLED C5 77-inch TV. The picture quality is absolutely phenomenal - colors are rich, blacks are truly deep, and everything looks incredibly sharp and lifelike. Watching movies and shows feels like a true cinematic experience, especially on a screen this large.
One feature that really impressed me was the smart remote. It detected my Fire TV immediately and automatically programmed itself to control it without any hassle. That kind of seamless integration made setup quick and painless, and it’s great not having to juggle multiple remotes.
Overall, this TV exceeded my expectations in every way. If you’re looking for a large-screen OLED with top-tier picture quality and smart, user-friendly features, the LG OLED C5 is an excellent choice.
One feature that really impressed me was the smart remote. It detected my Fire TV immediately and automatically programmed itself to control it without any hassle. That kind of seamless integration made setup quick and painless, and it’s great not having to juggle multiple remotes.
Overall, this TV exceeded my expectations in every way. If you’re looking for a large-screen OLED with top-tier picture quality and smart, user-friendly features, the LG OLED C5 is an excellent choice.
Response from lg.comBy LG, December 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV! It’s awesome to hear how much you’re loving your 77-inch LG OLED C5 — those deep blacks, rich colors, and lifelike sharpness really do make everything feel cinematic on a screen that size. And the smart remote instantly syncing with your Fire TV is exactly the kind of seamless setup we love delivering. Sounds like this TV is hitting every mark for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
2025 LG C5. They have a Winner Here!
on December 25, 2025
Posted by: XXStephG79Xx
from Waterbury,Ct
[This review was collected as part of a promotion.] After three weeks of daily use, the 77-inch LG C5 OLED has been an excellent upgrade. The picture quality is outstanding, with perfect blacks, strong contrast, and rich but natural colors that make everything look cinematic on a screen this large. Dark scenes hold detail well, and even older content looks surprisingly sharp.
Motion is smooth for sports and action, and gaming has been a highlight. Input lag feels extremely low, HDMI 2.1 on all ports is convenient, and everything feels fast and responsive without constant tweaking.
The webOS interface is quick and easy to use, apps load fast, and switching inputs is seamless. Design-wise, the ultra-thin panel looks premium and really elevates the room.
Built-in audio is decent, but paired with a soundbar, this TV becomes a fantastic home theater setup.
Final Thoughts:
Three weeks in, the 77″ LG C5 OLED continues to impress. It delivers beautiful picture quality, smooth performance, and an overall premium experience that makes it feel like a great long-term purchase.
Motion is smooth for sports and action, and gaming has been a highlight. Input lag feels extremely low, HDMI 2.1 on all ports is convenient, and everything feels fast and responsive without constant tweaking.
The webOS interface is quick and easy to use, apps load fast, and switching inputs is seamless. Design-wise, the ultra-thin panel looks premium and really elevates the room.
Built-in audio is decent, but paired with a soundbar, this TV becomes a fantastic home theater setup.
Final Thoughts:
Three weeks in, the 77″ LG C5 OLED continues to impress. It delivers beautiful picture quality, smooth performance, and an overall premium experience that makes it feel like a great long-term purchase.
Response from lg.comBy LG, December 30, 2025
Hi. Thank you for sharing your thoughts about your LG TV! It’s fantastic to hear how much the 77" LG C5 OLED has elevated your setup — from those perfect blacks and cinematic colors to the smooth motion, low input lag, and HDMI 2.1 convenience that make both gaming and everyday viewing feel effortless. Loving that webOS, the ultra‑thin design, and your soundbar combo are all coming together to create a true home‑theater experience. Sounds like this upgrade is delivering exactly the long‑term value you were looking for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture and features
on December 26, 2025
Posted by: Joseppi0912334
from Black Diamond, WA
[This review was collected as part of a promotion.] I am so impressed with the detail I can see on this LG tv, it's a huge upgrade from my previous tv. I was in the market for a new, larger tv and wanted the best bank for my buck. This TV is very highly rated on multiple trusted sites, and I can see why. We have it mounted on the wall with a thin wall mount which was super easy. I am very happy with my purchase and highly recommend this tv if you are in the market.
Response from lg.comBy LG, December 30, 2025
Hi, Joseppi. Thank you for sharing your thoughts about your LG TV! It’s awesome to hear how much of an upgrade this TV has been for you — that boost in detail, the larger screen, and the fact that it’s highly rated across trusted sites really shows you picked a winner. Mounting it with a thin wall mount and having it come together so easily is the perfect finishing touch. Love hearing how happy you are with your choice. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Superb picture quality!
on December 26, 2025
Posted by: Kumar05
from Scotts Valley, CA
[This review was collected as part of a promotion.] The picture quality is fantastic with rich deep blacks and the capacity to handle a broad range of contrast ratios. There are quite a few picture and sound settings to choose from. I like that the remote can turn into a pointer! Looking forward to learning more about it.
Response from lg.comBy LG, December 30, 2025
Hello, Kumar. Thank you for sharing your thoughts about your LG TV! It’s great to hear you’re enjoying those rich blacks, impressive contrast, and all the picture and sound options — that’s where OLED really shines. And yes, the Magic Remote pointer is a fun bonus that makes navigating feel effortless. Sounds like you’re already getting the hang of it and have plenty more cool features to explore. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Very Nice OELD TV
on December 30, 2025
Posted by: Jungung Hu
from Cupertino, California
[This review was collected as part of a promotion.] The 77-inch OLED TV delivers an incredible viewing experience with deep blacks, vivid colors, and excellent contrast. The large screen size feels truly immersive for movies and sports, and the picture quality is outstanding even in a bright room. Overall, it’s a premium TV that’s absolutely worth the upgrade.
Response from lg.comBy LG, January 4, 2026
Hello. Thanks for sharing your thoughts about your LG TV! That 77‑inch OLED sounds like it’s giving you the full cinematic treatment — those deep blacks and vibrant colors really shine on a screen that size. Love hearing that it holds up beautifully even in a bright room and delivers that immersive feel for movies and sports. Definitely sounds like an upgrade that paid off. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Get pictures sound format ok
on January 2, 2026
Posted by: Blsc137
The TV is thin and light and has an amazing picture. I have had LG before and I am trying to get used to the format but with all the new technologies and apps it's not the same. I don't care for the remote wheel pointer ( not for older folks) Although the TV is great I prefer the home format of my previous brand.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
Response from lg.comBy LG, January 4, 2026
Hi. Thanks for sharing your thoughts about your LG TV! It’s great to hear you’re loving the thin design and stunning picture quality. Adjusting to a new interface—especially with today’s wave of apps and features—can definitely feel like a shift, and your feedback about the remote pointer and home screen layout is truly appreciated. It sounds like you made a smart move with that wall‑install deal, too. If you ever want help simplifying your home screen or improving your connection experience, we’re always here to support you. You can refer to this helpful link to address any connectivity issues: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues--20153143469055LST For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Movie and Gaming Star Performer
on January 25, 2026
Posted by: Shopper444
[This review was collected as part of a promotion.] I bought the OLED83C5PUA mainly for gaming and movies, and it’s been great. The picture looks unreal — blacks are truly black, colors pop, and everything looks super sharp on the big screen. Games feel smooth and responsive with no lag that I can notice, even in fast action. Movies look like a theater at home, especially with HDR — dark scenes still show detail instead of turning into a gray mess. Overall, it’s a huge upgrade and I’d absolutely recommend it if you want a big OLED that delivers.
Response from lg.comBy LG, January 29, 2026
Hello. Thank you for sharing your thoughts about your LG TV. Your excitement really comes through—those deep OLED blacks, the punchy colors, and the smooth gaming experience on such a massive screen make the C5 shine in all the right ways. The way you described HDR movie nights turning into a true home‑theater moment says it all. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Rough start great result
on February 26, 2026
Posted by: Wrigley Dave
from Chicago
Out of the box, my TV was buggy. Sound would stop working (even the sound test was silent), it would disconnect from ARC, apps would crash (no remote function, except to change volume, settings, go to home screen). I downloaded the firmware from the website (which did nothing at first) then did the factory reset and viola, everything fixed. Why didn't LG support ever suggest this? (they only had me ungplug the TV which only temporarily fixes these issues). Why would I need to do this out of the box? Also, the mute button being on the volume down is really dumb-to lower my volume 20% I now have to individually hit volume down 20 times because I can't hold it for 2 seconds? Also, please attach the light sensor function to individual picture modes, I want full eye searing HDR when I want it and a nice dark picture when I want it, but the light sensor limits HDR brightness by default-really dumb-it's not just for power savings. Also setting all picture modes to +20 cold and color saturation to 60 is made everything look neon and the AI settings mode used tiny blurry images. The sound AI audio clips where so compressed and muddy that through the terrible built in speakers I just got a headache. Guys, please offer a better range of picture presets so we can have a good out of the box experience. Please fix the software updates. Please fix the mute button fiasco. I was 1 day away from a return.
Response from lg.comBy LG, March 3, 2026
Hello, Wrigley! We appreciate you sharing your experience with your LG TV, and it’s great to hear that after the reset everything is now running smoothly. We’re glad the LG unit is delivering the performance you expected once fully set up. Your thoughts on the mute button layout, picture presets, and light‑sensor behavior are genuinely helpful—feedback like this plays a big role in shaping future improvements. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com