Customer reviews from lg.com
LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(663 Reviews)
Rating breakdown 663 reviews
5 Stars
606
4 Stars
47
3 Stars
5
2 Stars
1
1 Star
4
Customer Reviews for LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
1
Good picture - bad experience
on December 15, 2025
Posted by: Batman1234
from Michigan
[This review was collected as part of a promotion.] TV came and looked great, good picture quality. TV died within 24 hours of being hung on the wall. I noticed a small crack on the top left hand side of the screen and called to ask about it.
The whole process to get it swapped out has been cumbersome and agitating. We're going over a month since my initial order and I just got an E-mail saying it'll be another 3-4 weeks.
Response from lg.comBy LG, December 16, 2025
Hello, Matthew. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the initial picture quality of your TV, the issue with the screen crack and failure within 24 hours, and the extended timeline you’ve encountered in the replacement process. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV replacement and service delay issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV support and service options: https://www.lg.com/us/support/help-library/lg-tv-cracked-or-damaged-screen-warranty--1389213656758. ^James
Written by a customer while visiting lg.com
Customer Rating
5
A Whole New Perspective!
on December 16, 2025
Posted by: CinematicFan77
from San Francisco, CA
[This review was collected as part of a promotion.] Revisiting Stranger Things on the OLED77C5PUA was a revelation. On my old TV, the Upside Down was just a muddy grey blur, but this screen brought it to life with perfect, inky blacks and terrifying detail. The 77-inch OLED is a powerhouse, with vibrant colors and smooth motion that make movies and gaming look stunning.
Response from lg.comBy LG, December 17, 2025
Hi there! We’re so glad to hear your LG OLED TV has completely transformed your viewing experience — especially with something as visually rich as Stranger Things. Those inky blacks and vibrant colors really do make the Upside Down come alive, and it’s wonderful to know you’re enjoying both movies and gaming on such a powerhouse screen. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED C5 Stunning Picture with Great Sound
on January 2, 2026
Posted by: Abhi_85
[This review was collected as part of a promotion.] The screen quality on the 83-inch LG OLED C5 is outstanding. OLED truly shines here—deep blacks, excellent contrast, and rich, accurate colors. Dolby Vision content looks especially impressive. Shows like Stranger Things look incredible, with dark scenes retaining detail while highlights really pop.
I already own a 77-inch LG OLED C3, so this comparison comes from real-world use. Even though the size difference between 77 inches and 83 inches doesn’t seem large on paper, it is very noticeable in practice. Installed in a dedicated media room, the 83-inch screen feels significantly more immersive and delivers a true home-theater experience.
Another pleasant surprise is the sound quality. For a TV, it’s much better than expected—clear dialogue, decent bass, and a fuller soundstage compared to most flat-panel TVs. It’s good enough that you don’t immediately feel the need for a soundbar.
The new webOS UI feels smooth, modern, and responsive. Navigation is intuitive, apps load quickly, and the overall experience feels polished.
Overall, the LG OLED C5 is an excellent upgrade, especially if you’re coming from a 77-inch OLED. Exceptional picture quality, surprisingly strong built-in audio, and a refined user experience make it a fantastic choice for a media room.
Response from lg.comBy LG, January 13, 2026
Hi, Abhi. Thanks for sharing your experience with your LG TV—what an awesome deep dive! Love hearing how the 83" OLED C5 is delivering that true home‑theater feel with its stunning picture, rich colors, and those beautifully detailed dark scenes. It’s great that the jump from 77" to 83" made such a noticeable impact in your media room. And we’re thrilled the sound quality and smooth new webOS UI are exceeding expectations too. Sounds like the upgrade hit all the right notes. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
77 Inch Class LG OLED evo AI C5 4K Smart TV 2025
on August 29, 2025
Posted by: steve rivara
from albuquerque
77 Inch Class LG OLED evo AI C5 4K Smart TV 2025 love it the best ty every
Response from lg.comBy LG Digital Team, August 30, 2025
The best deserves the best, Steve—and you’ve got it with the 77" LG OLED evo AI C5 🔥. Thanks for the shoutout and for trusting LG to deliver brilliance every time ✨. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! 🙂 ^David #LifeisGood
Written by a customer while visiting lg.com
Customer Rating
4
Overall a very good tv. Wish it had a mute button.
on October 28, 2025
Posted by: RickW685
We recently purchased this tv. The picture is excellent. The sound has several options for settings. I would say it is probably better than our previous 9 year old tv but it is different so it takes a little getting used to. One thing I wish the remote had is a dedicated mute button. On the LG remote you use the volume control to mute the tv. Sometimes it may come back to the previous volume but usually not.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Rick, we appreciate you taking the time to share your thoughts on the LG OLED55C5PUA. It’s wonderful to hear that the vibrant picture and flexible sound settings have elevated your viewing experience compared to your previous TV. Your note about the remote and mute function is valuable feedback, and we’ll be sure to pass it along to our product team. If you’d like any tips or support, our team is always available — just send us a DM at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Compliments the 9.1 surround system
on November 7, 2025
Posted by: Editec
The picture display is vivid and lifelike and true to all the brightness and color rendition
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Editec, thank you for sharing your review of the LG OLED65C5PUA. We’re glad to hear the vivid, lifelike display is perfectly complementing your 9.1 surround system and delivering brightness and color that truly stand out. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Nice TV
on November 10, 2025
Posted by: ajmora
[This review was collected as part of a promotion.] Great picture. Beautiful colors. Easy to navigate.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi ajmora, thank you for sharing your review of the LG OLED77C5PUA.
We’re glad to hear you’re enjoying the vibrant picture quality, beautiful colors, and easy navigation—this OLED evo AI C5 is designed to make every viewing experience seamless and immersive. We truly appreciate your feedback.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re glad to hear you’re enjoying the vibrant picture quality, beautiful colors, and easy navigation—this OLED evo AI C5 is designed to make every viewing experience seamless and immersive. We truly appreciate your feedback.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV
on November 10, 2025
Posted by: KingGrg
from Chicago
[This review was collected as part of a promotion.] Picture quality is great, remote control is very cool, loaded with tons of features. Highly recommend this tv!
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi King, thank you for sharing your review of the LG OLED77C5PUA.
It’s great to hear you’re enjoying the fantastic picture quality, feature-rich design, and the convenience of the Magic Remote—this TV is built to deliver a premium experience.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s great to hear you’re enjoying the fantastic picture quality, feature-rich design, and the convenience of the Magic Remote—this TV is built to deliver a premium experience.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com