Customer reviews from lg.com
LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(663 Reviews)
Rating breakdown 663 reviews
5 Stars
606
4 Stars
47
3 Stars
5
2 Stars
1
1 Star
4
Customer Reviews for LG - 42" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
1
Terrible remote, no setting to fix
on November 18, 2025
Posted by: JadonDrew
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled.
I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings.
It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Response from lg.comBy LG, November 18, 2025
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Top-Tier OLED TV with Stunning Visuals
on March 31, 2026
Posted by: GM61
I am a LG employee family member, and I purchased this product at a discounted price in exchange for my honest review.
I’ve been extremely impressed with the 55-inch LG OLED evo AI C6. The picture quality is simply outstanding—deep blacks, vibrant colors, and incredible contrast make everything from movies to sports look stunning. The OLED technology really shines, especially in darker scenes where detail is often lost on other TVs.
The AI-powered features are a nice touch as well. The upscaling works better than expected, making older content look sharper and more refined. The interface is fast and intuitive, and navigating apps like Netflix, YouTube, and others is seamless.
Sound quality is also surprisingly good for a flat-panel TV, with clear dialogue and decent depth, though pairing it with a soundbar would take it to the next level.
Setup was quick and straightforward, and the overall design is sleek and modern—it looks great in my living room.
Overall, this TV delivers a premium viewing experience and feels like a solid investment for anyone who values top-tier picture quality and smart features. Highly recommended!
Response from lg.comBy LG, April 1, 2026
Hello! What an awesome review of your LG OLED evo AI C6. We appreciate the way you highlighted the stunning picture quality, deep blacks, and vibrant colors—OLED truly knows how to put on a show. It’s great hearing how well the AI features, upscaling, and smooth interface elevate your viewing experience, and the sleek design is always a nice finishing touch. Pairing it with a soundbar is a fantastic idea for an even richer setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
Very poor picture quality
on October 5, 2025
Posted by: lw007
from Murfreesboro, TN
Picture quality is very poor when streaming regular tv as compared to much lower cost 4k tvs. Save your money.
Response from lg.comBy LG Digital Care Team, October 6, 2025
Hey there. We appreciate you sharing your thoughts on your LG OLED TV! And we are here to help with your TV resolution. For the best picture quality, make sure your TV firmware and streaming apps are up to date and your internet connection supports high-resolution playback. You can also open the Settings menu and adjust the Picture Mode or AI feature to bring out the OLED's deep contrast and vibrant colors. These simple steps can make your viewing experience truly exceptional! Check out these other tips and tricks here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. For more feedback or questions, private message us on social media @LGUSSupport. We're always here for you.^David
Written by a customer while visiting lg.com
Customer Rating
1
Very poor UI. Color and brightness is average
on June 2, 2025
Posted by: TVNut22
from CA
This review is compared with my older TV (>10 years old non LG) and the ability to set it up. If I cannot even choose the source of inputs easily in 2025 and the source is sticky, as in, does not go back to another one, I don't get the design at all. After 20 minutes and multiple attempts to download and run YouTube TV, I am asked to repeatedly sign into LG accounts, with a alphabet by alphabet entry, and it still does NOT work. Pathetic.
Response from lg.comBy LG Digital Care Team - Joseph, June 4, 2025
Hey there! Thanks for sharing your LG TV experience with us. We're always looking for the best ways to improve the functionality of our WebOS interfaces and overall user experience, so your feedback is very insightful. We recommend logging into your LG Account before starting the YouTube TV app to help avoid any pop-ups. You can follow our guide at https://www.youtube.com/watch?v=eedsVvKgg-Q for more help on logging into your LG Account. If you still need help, please get in touch with us on social media @LGUSSupport. We'll gladly help out more! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
on June 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love how fast this TV! I want to explore more features with this TV.
Response from lg.comBy LG DIgital Care, June 16, 2025
We love hearing that your OLED55C5PUA is impressing you with its speed and performance, Ben! There’s a whole world of features waiting to be explored, from breathtaking picture quality to smart, intuitive controls. We can’t wait for you to unlock all the magic your LG OLED TV has to offer. Here’s to endless viewing joy! ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Great TV worth upgrading form G4!
on November 14, 2025
Posted by: Uzi67
from Atlanta GA
[This review was collected as part of a promotion.] Extremely bright vibrant colors. Very easy to use with the built in apps on webos. Perfect TV for gaming or watching TV. Would not hesitate to order another LG TV!
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Uzi, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re excited to hear the vibrant colors, easy‑to‑use webOS apps, and smooth gaming performance have made such a strong impression. It’s wonderful knowing the C5 has elevated your viewing experience and feels like a worthy upgrade. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic picture - love the deep blacks
on November 24, 2025
Posted by: MonteP
from Orlando, FL
[This review was collected as part of a promotion.] Fantastic picture - love the deep blacks and looks great even in a well lit room like ours!
Response from lg.comBy LG, November 24, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s great to hear that you’re enjoying the fantastic picture quality, with deep blacks and vibrant visuals that look amazing even in a well-lit room. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv!
on November 29, 2025
Posted by: Joncarlom
from California
[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com