Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(742 Reviews)
Rating breakdown 742 reviews
5 Stars
668
4 Stars
56
3 Stars
8
2 Stars
2
1 Star
8
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
4
Great TV - Horrible Remote
on July 4, 2026
Posted by: Sawdat
from Tennessee
Picture is crisp, clear and as perfect as I can hope for. Sound with built in speakers is excellent, especially with the available enhancements. But the remote is not designed for humans. NO MUTE BUTTON?! Really? And everything you may need to do is hidden in a menu only available from the wheel/button setup. Make a better remote with discrete buttons and I'll give it 5 stars.
Response from lg.comBy LG, July 7, 2026
Hi! Appreciate you sharing your thoughts on the LG OLED65C5PUA — that stunning picture and rich sound are exactly what this model is known for, and it’s great to hear it’s hitting the mark for you. Your note about the remote design, especially the missing mute button and the menu navigation, is genuinely valuable. We’ll make sure your feedback gets over to our product team so they can keep improving the experience. ^James
Written by a customer while visiting lg.com
Customer Rating
1
TV did not last a year..
on July 4, 2026
Posted by: Anonymous
Bought two TVs of this model. First one did not turn on and was return within a few days. Second TV worked fine for a few months, then no image. Had to return it as well. The screen resolution is outstanding... when it works.
Response from lg.comBy LG, July 6, 2026
Hi, Luis. We appreciate you sharing your thoughts and feedback regarding your LG TV, model OLED55C5AUA. To help optimize the system stability and screen runtime of your unit, we recommend performing a thorough power reset by disconnecting the power cord from the wall outlet, pressing and holding the physical power button on the television for ten seconds to clear residual energy, and ensuring all connected media cables are tightly secured. For comprehensive technical insights on managing your display performance, please visit this helpful guide at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944?srsltid=AfmBOoqcg63RCGyaOisikIywZhYvo0rqHvoXDwzF9BDKHgWuqiG8fyGY. We want to help ensure your entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (12) ratings-only reviews
Overall Customer Rating
4.3