Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(672 Reviews)
Rating breakdown 672 reviews
5 Stars
614
4 Stars
48
3 Stars
5
2 Stars
1
1 Star
4
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
From 1080P 55 to 4K C5 77
on November 23, 2025
Posted by: c5newcustomer
from Boston, MA
[This review was collected as part of a promotion.] I decided to upgrade my 10-year-old TV setup to catch up on 4K and get more size. My room dimensions are 14x22ft and we sit about 10 feet from the TV. The 77-inch size is perfect for that configuration.
Setup was easy. The Ethernet port was nice for hooking the TV directly into the network, although wifi would have also been fine. The smart apps and home setup work well and the processor seems sufficiently quick that app launches and updates are smooth and don't feel underpowered in any way. Depending on your firewall you may need to allow access to some sites to get app and firmware updates to work, otherwise you will run into -102 (connectivity) and -202 (certificate) errors.
The default settings had the classic soap opera effect which I was quick to update. Once that was resolved the TV was exceptional. We don't deal with a lot of glare in our room setup so I can't comment on that, but the picture was fantastic for our purposes.
ARC setup worked well to drive audio back into our receiver. TV sound quality seemed fine, although I think for a TV like this you will get the most out of it with a receiver+speaker setup.
I saw some concerns about the remote but honestly it worked very well for us. I will be ditching our universal remote and Roku as the TV covers both well. I do wish the buttons were backlit. That feels like a miss for a TV at this price point.
All in all I was very happy with the TV. Unboxing through setup were smooth and movies shine on this display. Highly Recommended.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your detailed experience with the LG OLED77C5PUA. It’s great to hear the 77‑inch size fits your room perfectly and that setup was smooth. If you encounter connectivity errors like -102 or -202, try these steps first:
• Ensure the TV is connected directly to your router via Ethernet or a strong Wi‑Fi signal.
• Restart both your TV and router to refresh the connection.
• Check that your firewall allows access for LG apps and firmware updates.
For more guidance, visit our LG USA Internet Connection Troubleshooting page here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711.
If the issue remains unresolved, please email us at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️ LG Digital Care Team ^Rich
• Ensure the TV is connected directly to your router via Ethernet or a strong Wi‑Fi signal.
• Restart both your TV and router to refresh the connection.
• Check that your firewall allows access for LG apps and firmware updates.
For more guidance, visit our LG USA Internet Connection Troubleshooting page here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711.
If the issue remains unresolved, please email us at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV
on November 24, 2025
Posted by: TimNNN
from Portland, OR
[This review was collected as part of a promotion.] I upgraded from a 65 C2 which was a really nice TV. This one is even sharper and brighter and has been amazing.
Response from lg.comBy LG, November 24, 2025
Hi, Tim. Thank you for sharing your thoughts about your LG TV. It’s great to hear that upgrading from the 65 C2 to your new TV has brought you even sharper and brighter visuals, making the experience truly amazing. We’re glad you’re enjoying the enhanced performance and picture quality that LG OLED delivers. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent picture quality and webOS
on November 24, 2025
Posted by: senku8
from Raleigh, NC
[This review was collected as part of a promotion.] If you’re looking for a large-screen (77″) TV and want one that delivers top-tier visual performance, modern gaming features, and a smart TV experience with solid upscaling and future-proofing, the LG C5 is a very strong choice. Just make sure your room conditions support it (i.e., controllable light and viewing distance suitable for 77″)
Response from lg.comBy LG, December 2, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the LG C5 OLED has impressed you with its top-tier visual performance, modern gaming features, and smart TV experience with solid upscaling. It’s wonderful to know you find it future-proof and that it fits well when room conditions support it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG C5 83 Inch, A Stunning Upgrade for Any Room
on November 25, 2025
Posted by: GlipGlop
from Florida
[This review was collected as part of a promotion.] The LG C5 83 inch delivers sharp picture quality, strong brightness, and smooth motion that makes movies and sports look clean. The colors stay accurate from every seat in your room. The OLED panel gives you deep blacks that improve contrast in every scene. The interface responds fast and keeps apps easy to access. The size fills your field of view and pulls you into whatever you watch. The TV handles gaming with low input lag and strong HDR performance. It gives you a premium experience that feels worth the price.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG C5 83 inch TV. We’re delighted to hear that it delivers sharp picture quality, strong brightness, and smooth motion that makes movies and sports look clean. It’s wonderful to know the colors stay accurate from every seat, the OLED panel gives you deep blacks that improve contrast, the interface responds fast, and the size fills your field of view and handles gaming with low input lag and strong HDR performance, giving you a premium experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 25, 2025
Posted by: LZLi
from Michigan
[This review was collected as part of a promotion.] I have orderes a 77in C5. Super clear with fancy appearance. Free wall installation. Control panel using like a mouse very convince.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG 77in C5 TV. We’re delighted to hear that you have ordered this model and that you find it Super clear with fancy appearance. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Finally Pulled The Trigger & SO Happy!
on November 26, 2025
Posted by: MSG1226
from Teaneck, NJ
[This review was collected as part of a promotion.] I’ve long been eyeing the LG OLED line but have previously ended up with another brand until now. Finally pulled the trigger after seeing the TV in person and talking to a coworker who had a fantastic experience. This TV is the centerpiece for our new family room and I’m so excited to watch sports games and family movie night for many years to come!
Response from lg.comBy LG, November 26, 2025
Hello, Matthew. Thank you for sharing your thoughts about your LG TV. We’re so glad to hear that you finally chose the LG OLED line and that it’s become the centerpiece of your new family room. It’s wonderful to know you’re excited to enjoy sports games and family movie nights for years to come. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture quality, Best OLED EVER
on November 26, 2025
Posted by: Pankaj419
[This review was collected as part of a promotion.] Amazing display - Upgraded from 65" to 83"
Faster processing than CX and B5 series.
Exceptional Black friday deal.
Great resolution.
Faster processing than CX and B5 series.
Exceptional Black friday deal.
Great resolution.
Response from lg.comBy LG, November 26, 2025
Hi, Pankaj. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying the upgrade to the 83-inch display, with faster processing compared to your previous CX and B5 series, and that you were able to take advantage of an exceptional Black Friday deal. It’s wonderful to know the resolution and overall performance have impressed you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV I ever had
on November 26, 2025
Posted by: supersubbu
from Plain City, Ohio
[This review was collected as part of a promotion.] At the outset, this is one of the best product I have ever seen. Its amazing picture quality, stunning brightness and clarity in a pretty bright room. Its simply BEAUTIFUL.
I am really proud of this wonderful TV and happy for this purchase - Hope to enjoy in the many years to come.
I am really proud of this wonderful TV and happy for this purchase - Hope to enjoy in the many years to come.
Response from lg.comBy LG, December 3, 2025
Hello! Thank you for sharing your wonderful review about your LG TV. We’re thrilled to hear that the amazing picture quality, stunning brightness, and clear performance even in bright rooms have made this LG TV such a beautiful addition to your home. It’s great to know you’re proud of your purchase and excited to enjoy it for many years to come.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com