Customer reviews from lg.com
LG - 97" Class G6 Series OLED evo AI 4K Smart webOS TV with Gallery Design and Flush Wall Mount (2026)
Average customer rating
4.7
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
240
4 Stars
20
3 Stars
12
2 Stars
1
1 Star
9
Customer Reviews for LG - 97" Class G6 Series OLED evo AI 4K Smart webOS TV with Gallery Design and Flush Wall Mount (2026)
Customer Rating
5
The best TV available for people who want the ultimate viewing experience.
on July 19, 2026
Posted by: GraceS
[This review was collected as part of a promotion.] We upgraded from an 65-inch LG OLED that was about 8 years old. I had doubts about how much of an upgrade we would notice with the OLED77G6WUA beyond the bigger screen. I was stunned at how much brighter, bigger, and clearer the G6 is. The included wall mount was very simple to install and with the thin frame the TV looks like a piece of art on the wall. The UX is simple and friendly to use and made the time between opening the box to watching movies super short. The HDMI-CEC features allow the tv to control all my devices simply with the included remote. It is truly a top of the line experience.
Response from lg.comBy LG, July 22, 2026
Hello, Grace! We are absolutely thrilled to hear how blown away you are by your upgrade to the LG OLED77G6WUA TV! Moving up to that massive screen, radiant brightness, and art-like flush mount clearly transformed your setup into a true masterpiece. It is fantastic that the effortless installation, quick navigation, and seamless device control made getting into movie night a breeze. Should you ever need assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv with exceptional picture quality
on July 17, 2026
Posted by: AlexE
[This review was collected as part of a promotion.] The LG oled65g6 has completely exceeded my expectations and is easily the best tv I have ever used. First thing that stood out was the incredible picture quality. The oiled display produces deep blacks and vibrant colors that make everything look lifelike. Whether I’m watching a movie streaming shows or sport every scene has amazing contrast sharp detail and rich colors. Bright defense look stunning thanks to the exceptional brightness while the darker scenes still reveal incredible detail without looking washed out. Even in a bright room the screen does a fantastic job minimizing reflections so the picture stays clear. Gaming on this tv is just as impressive. The ultra fast response time and high refresh rate make gameplay feel incredibly smooth and fast moving scenes stay crisp with no motion blur. The built in smart features are another huge plus. The interface is actually fast easy to navigate and gives us quick access to all of our streaming apps. Dolby vision and Dolby atmospheres make movies feel much more cinematic with beautiful hdr visuals and immersive sound that adds to the experience. The gallery design is awesome makes the tv look even more premium as it sits flush to my wall creating a modern look. The tv has built in cable management to help keep things organized and out of the way. I can’t recommend this tv enough.
Response from lg.comBy LG, July 22, 2026
Hi, Alex! Thank you for sharing your thoughts about your LG OLED65G6 TV. We are delighted to hear that the picture quality, flush gallery design, ultra-fast response time for gaming, and Dolby Vision and Atmos features have impressed you so much. It is wonderful to know the upgrade has made such a positive difference for your home setup. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
5
The ultimate bedroom upgrade, 10/10
on July 16, 2026
Posted by: ShaziaM
[This review was collected as part of a promotion.] It is literally the perfect size for my room, the picture is gorgeous, but honestly the durability is what sold me. I accidentally clipped the edge of the frame with the vacuum handle the second day I had it and it didn’t even flinch, no scratches nothing.
Response from lg.comBy LG, July 22, 2026
Hello, Shazia! Thank you for sharing your awesome review of your LG OLED77G6WUA TV! We are thrilled to hear that the size is a perfect fit for your room, the picture quality is gorgeous, and the impressive build quality kept it looking spotless even after a little bump. It is wonderful to know it is delivering such a fantastic experience for your home setup. If you ever need assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
1
on July 12, 2026
Posted by: K John
LG tv is the worst brand of tv you can buy. Constant lags, software bugs and poor quality.
Response from lg.comBy LG, July 16, 2026
Hello. We appreciate you sharing your rating and feedback regarding your LG OLED TV, model OLED77G6WUA. We recognize your experience with the overall system responsiveness, software bugs, and the lag you have encountered while using your unit.
To help optimize your system's speed and clear up potential software glitches, we recommend checking for and installing any available software updates by navigating to Settings, selecting Support, and choosing Software Update. Additionally, performing a system reset by unplugging the TV power cord from the wall outlet for two minutes can help clear temporary cache files and improve general operation. For further troubleshooting steps to resolve performance slowdowns, please refer to our support article at https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899?srsltid=AfmBOopg4WruI-7URmaBL7m9jy8VNR35kV9CESc_tVn_3KBZlBaGu8RO.
We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
To help optimize your system's speed and clear up potential software glitches, we recommend checking for and installing any available software updates by navigating to Settings, selecting Support, and choosing Software Update. Additionally, performing a system reset by unplugging the TV power cord from the wall outlet for two minutes can help clear temporary cache files and improve general operation. For further troubleshooting steps to resolve performance slowdowns, please refer to our support article at https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899?srsltid=AfmBOopg4WruI-7URmaBL7m9jy8VNR35kV9CESc_tVn_3KBZlBaGu8RO.
We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing resolution
on July 12, 2026
Posted by: FirasA
[This review was collected as part of a promotion.] I love my new TV. It’s so amazing. Made a lot of change in my living room. Make the houses look great the picture and the resolution. It is very new to me. I can’t see the real movie now. I have been enjoy my show and the TV. It’s look like it’s very good quality and very easy to use. LG is always the best. 
Response from lg.comBy LG, July 15, 2026
Hi, Firas! It is absolutely wonderful to hear how your new TV has completely transformed your living room and brought that cinema-quality resolution straight to your favorite shows. We are thrilled to hear you are enjoying the easy-to-use features and that we remain your top choice for home entertainment. Feel free to reach out to @LGUSSupport for any future assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
3
Great TV brought down by OS and remote
on July 12, 2026
Posted by: MatttttttT
[This review was collected as part of a promotion.] Picture quality is phenomenal, but for as much as this TV costs I would expect a better operating system than webOS and a more functional remote.
Picture quality, especially with 4K content and games is gorgeous to look at. Watching the IMAX scenes from the 4K version of Interstellar left me speechless. And the TV took games from my PS5 and made them look new again.
For webOS it's the small things like an unintuitive home screen, not being able to change the screen saver, and all the unnecessary bloat that really leave me scratching my head. WebOS is like Windows Mobile was for smart phones - built by people who don't have the slightest clue what consumers want.
For the remote it's the combination of the gimmicky magic feature that always turns on when you least expect them to, buttons that are only there because LG's partners paid for them, and buttons that you actually would use missing.
Response from lg.comBy LG, July 16, 2026
Hi. We appreciate your time sharing your review and rating regarding your LG OLED TV, model OLED77G5WUA. We are glad to hear that you are loving the phenomenal 4K picture quality, especially while playing PS5 games and watching cinematic scenes.
We recognize your experience with the remote pointer and the home screen interface of webOS. To help make your navigation a bit more seamless, you can temporarily turn off the pointer on your Magic Remote at any time by simply pressing any of the directional arrow buttons (Up, Down, Left, or Right), which switches the control back to standard button navigation. Additionally, if you find the pointer moves too quickly when it does appear, you can adjust the tracking speed to a more comfortable pace by going to Settings, selecting General, navigating to System, choosing Additional Settings, and adjusting the Pointer Options to "Slow."
We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
We recognize your experience with the remote pointer and the home screen interface of webOS. To help make your navigation a bit more seamless, you can temporarily turn off the pointer on your Magic Remote at any time by simply pressing any of the directional arrow buttons (Up, Down, Left, or Right), which switches the control back to standard button navigation. Additionally, if you find the pointer moves too quickly when it does appear, you can adjust the tracking speed to a more comfortable pace by going to Settings, selecting General, navigating to System, choosing Additional Settings, and adjusting the Pointer Options to "Slow."
We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good purchase
on July 11, 2026
Posted by: MichelleH
[This review was collected as part of a promotion.] With clarity in mind this is it perfect features perfectly easy to operate unboxing was easy .
Good sound control just great quality!!!!!
Perfect purchase in my book
Perfect purchase in my book
Response from lg.comBy LG, July 12, 2026
Hi, Michelle! Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
The LG OLED G6 combines incredible 4K picture quality with smart features and an impressive selection of free channels.
on July 10, 2026
Posted by: TaraI
[This review was collected as part of a promotion.] I’m very happy with the 77 inch LG OLED G6 television. The picture quality is absolutely amazing when watching 4K content. The image is incredibly clear, sharp, and detailed, making movies, sports, and streaming shows look fantastic. The colors are vibrant, and the OLED display really stands out. For non-4K channels, the picture quality is still good, but it is not nearly as crisp as true 4K content. If you watch a lot of 4K programming, this TV really shines. The 77 inch size is perfect for my wall and makes a huge impact in the room without feeling overwhelming. One of the reasons I chose this model was the gallery style design. Initially, we had it wall mounted with the wires visible, and it sat completely flush against the wall. While it looks sleek, the exposed wires took away from the overall appearance. We later had the wires run through the wall, which looks much cleaner and more professional. The trade-off is that the TV no longer sits quite as flush against the wall as it did originally, but the cleaner installation was well worth it. I also love that it’s a smart TV. Setting up and downloading all of my favorite streaming apps was easy, and everything is conveniently accessible in one place. One feature that pleasantly surprised me was the number of free channels included with LG channels. I wasn’t expecting to have access to so much free content right out of the box. There are channels for news, movies, sports, and more, which adds a lot of value without needing additional subscriptions. The included remote is simple, and intuitive, and easy to use. There is a stand available for purchase separately, but we preferred the clean look of a wall mounted installation. Overall, this is an excellent TV outstanding 4K picture quality, a beautiful design, and easy to use smart features. If you’re looking for a premium large screen TV, the LG OLED G6 is a great choice. 
Response from lg.comBy LG, July 14, 2026
Hello, Taral! We appreciate you sharing your experience with your LG OLED G6 TV. We are absolutely thrilled to hear how much you love the stunning 4K clarity, the flush gallery design, and the endless free entertainment on LG Channels. Knowing that the setup looks beautifully clean on your wall and brings you so much joy is the best news ever. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com