Customer reviews from lg.com
LG - 97" Class G6 Series OLED evo AI 4K Smart webOS TV with Gallery Design and Flush Wall Mount (2026)
Average customer rating
4.7
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
240
4 Stars
20
3 Stars
12
2 Stars
1
1 Star
9
Customer Reviews for LG - 97" Class G6 Series OLED evo AI 4K Smart webOS TV with Gallery Design and Flush Wall Mount (2026)
Customer Rating
4
Can't go wrong with OLED, 4 stars due to issues
on November 25, 2025
Posted by: Manik
from Texas
[This review was collected as part of a promotion.] TV itself is great. Filmmaker mode looks odd, so would need to switch to Cinema mode for "old" Filmmaker functionality that I saw in my 77inch CX model. Sound quality is great, better than expected coming from the TV itself. The UI in the CX is much better than what is available in the G5: the screensaver pushes ads constantly, if you let the TV idle, it'll play ads. I still need to mess around with the settings to see how I can disable these ads or if it's even possible to disable them in the first place.
Much brighter than the CX. The one feature so far that I've noticed does not work is the Screen Share for laptops/PCs. Maybe this can be fixed in the future with a software update but as of now, I can only mirror my phone using Google Cast but sharing PC screen does not work as it did in the CX.
The magic remote that came with the CX is miles better than the one that comes with the G5. There is no dedicated mute button so you have to sit there with your thumb on the volume until it goes all the way down. The cursor movement is controlled by the "enter" button as was in the CX remote but it seems much easier to accidentally enable the cursor when you're trying to press enter with this new remote.
Overall, the experience and picture quality has been great so far. I'm hoping that some of the issues that I've experienced can be remedied by messing with the settings, waiting for a future software update, and possibly buying a different remote that is compatible with the G5.
Response from lg.comBy LG, November 26, 2025
Hello, Manik. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the TV itself is great. It’s wonderful to know that the experience and picture quality has been great so far. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Xbox on massive screen
on November 25, 2025
Posted by: Dave box
from Ca
[This review was collected as part of a promotion.] I’ve been gaming on my Xbox with this LG TV, and the experience is next-level. The huge screen instantly makes everything feel more immersive — from open-world games to competitive shooters. Colors are vibrant, motion is smooth, and the HDR really pops.
Just make sure you have fast internet.
Response from lg.comBy LG, November 25, 2025
Hello, Dave. Thank you for sharing your thoughts about your LG TV. We’re excited to hear how much you’re enjoying gaming on your Xbox with your LG TV, especially with the immersive large screen, vibrant colors, smooth motion, and HDR that truly enhances the experience. It’s great to know it’s delivering that next-level feel for both open-world adventures and competitive play. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV and More than Happy
on November 24, 2025
Posted by: Kenneth999
from New York, NY
[This review was collected as part of a promotion.] I purchased the LF G5 83" to replace my old 55" LCD TV. The difference is between day and night. I researched between multiple models and brands, before deciding on the LG G5 83" on the reviews. The picture quality is amazing even in my living room with bright lights. There's no problem with glare at all. The picture is crisp, bright and clear. The sound is amazing even without the need for any soundbar. After adding the LG soundbar package, it is even better. You will not go wrong with the LG G5 83". With all the built-in app, I don't even need my A****TV anymore. It is well worth the money.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Kenneth, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the upgrade from your 55" LCD has been such a night‑and‑day difference, with crisp, bright picture quality and no glare even in a well‑lit room. It’s great knowing the sound impressed you on its own and became even better with the LG soundbar package, and that the built‑in apps have simplified your setup. We truly appreciate your recommendation! #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
A Worthy Upgrade Over the LG G2
on November 24, 2025
Posted by: Cab11
from Fremont, CA
[This review was collected as part of a promotion.] I recently upgraded from an LG G2 77" to the new G5 83", and the experience has been outstanding. Even though it’s a larger 83" model, it turned out to be the perfect size for my space. I didn’t even have to move the existing wall mount — it fit right in, which made the transition incredibly easy.
In terms of performance, the improvement is immediately noticeable. The colors are more vivid and lifelike, and the boost in peak brightness is significant. Everything just looks better — movies, games, even everyday content. The G5 feels like a meaningful leap forward, not just a minor refresh.
The only downside had nothing to do with the TV itself. The “free installation” through Angi was a letdown; they rescheduled multiple times and never followed through. I ended up installing it myself, which wasn’t ideal but got the job done.
Overall, the G5 83 Inch is a fantastic product and a clear step up from the G2. If you’re considering upgrading, this model is absolutely worth it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Cab, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the upgrade from the G2 to the G5 has been such a meaningful leap, with vivid colors, lifelike brightness, and a seamless fit into your space. It’s great knowing movies, games, and everyday content all look better than ever. We appreciate your feedback on the installation experience and are glad the TV itself has exceeded expectations. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
I love LG
on November 24, 2025
Posted by: Zinsou
from MD
[This review was collected as part of a promotion.] This product works very well. The quality is good and it performs exactly as described. I am satisfied with my purchase and I would recommend it to others.”
Response from lg.comBy LG, November 24, 2025
Hi. Thank you for sharing your thoughts about your LG TV. It’s great to hear that the quality and performance met your expectations and that you’re satisfied with your purchase. We truly appreciate your recommendation to others and are glad the product is working well for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible Picture and Performance
on November 24, 2025
Posted by: Noreaster27
from San Jose, California
[This review was collected as part of a promotion.] The LG OLED83G5WUA exceeded my expectations completely. The picture quality is absolutely stunning, with deep blacks, vibrant colors, and exceptional contrast. Movies and games look lifelike, and the motion handling is smooth. The webOS interface is fast and intuitive, making it easy to stream from all my favorite apps. The sound quality is also surprisingly rich for a slim TV, though pairing it with a soundbar makes it even better. It’s a premium investment, but every bit worth it for the cinematic experience it delivers.
Response from lg.comBy LG, November 24, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear that the LG OLED83G5WUA has exceeded your expectations with its stunning picture quality, smooth motion handling, and vibrant colors that make movies and games feel lifelike. We’re glad the sleek design, rich sound, and intuitive webOS interface have elevated your home entertainment experience into something truly cinematic. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
This tv is Ridiculous
on November 23, 2025
Posted by: Thicks11033
from corona, ca
[This review was collected as part of a promotion.] wow is all i can say! this tv is so amazing so happy i purchased this for my house!!!
Response from lg.comBy LG, November 25, 2025
Hello! Thank you for sharing your positive experience with your LG TV. We understand your excitement and are pleased to hear how much you are enjoying your LG TV. It is wonderful to know that this unit is amazing and a great addition to your house. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG G5 OLED is just perfect
on November 23, 2025
Posted by: AnnieCorgi
from Mountainside, NJ
[This review was collected as part of a promotion.] The LG G5 has exceeded every expectation I had for a premium OLED display. The picture quality is simply stunning — true blacks, incredible contrast, and vivid, lifelike colors that make movies look cinematic and immersive. HDR performance is exceptional, and the brightness on this model is noticeably improved over earlier OLED generations.
Response from lg.comBy LG, November 25, 2025
Hi, Annie. Thank you for sharing your positive experience with your LG G5 OLED TV. We understand your excitement and are thrilled to hear that the television has exceeded your expectations. We appreciate you highlighting the stunning picture quality, the true blacks, incredible contrast, and the noticeably improved brightness for exceptional HDR performance on this premium display. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com