Customer reviews from lg.com
LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(708 Reviews)
Rating breakdown 708 reviews
5 Stars
642
4 Stars
51
3 Stars
7
2 Stars
2
1 Star
6
Customer Reviews for LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Great TV, look forward to using it for a long time
on May 24, 2026
Posted by: Eldon1971
from goodlettsville TN
Seems to be an overall great tv. I haven't had all that much time with it yet but I have identified two items. #1 The sound cuts out for certain commercials when connected to the Xfinity 4k box. The opinion seems to be a "handshake" issue between the devices. I saw the last update had something about the handshake in it so it could be fixed now. Will have to make sure the update is installed and test it out. Other Item is a nice to have item. The home screen with all the apps is in my opinion way to bright. Is there a way to dim it down? I only noticed it because it left a ghost image on the screen the last time I used it. I ran the mouse around the screen and it seemed to clear in its trail. Switched back to video and it seemed fine. Maybe it was just burned into my eyes since it was so bright? I have the sets brightness for normal viewing set to about 70-75 % so that's the level I am used to.
Response from lg.comBy LG, May 26, 2026
Hello, Eldon! We’re glad to hear your LG TV is already impressing you with its overall performance. Your notes about the sound cutting out with certain commercials and the brightness of the home screen are truly appreciated—insight like this helps highlight what you’re experiencing in real‑world use. It’s great that you’re planning to check for the latest update, and your observation about the home screen brightness is helpful feedback as well!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Buffering
on May 24, 2026
Posted by: Youtube tv
Very pleased with this tv overall, but very irritated by the excessive buffering after a few hours of streaming. I have to unplug the tv for 1-2 hours to let it reset.
Response from lg.comBy LG, May 26, 2026
Hello. We appreciate you sharing your experience with your LG OLED55C5PUA TV, and we want you to feel confident that we’re here to support you. It’s great to hear you’re enjoying the overall performance. Power‑cycling can help temporarily, but reviewing your network connection, checking for app updates, and ensuring the TV’s software is current can help keep streaming smooth for longer periods. Our guide walks through steps that can improve playback stability and reduce lag: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899
If you’d like us to take a closer look at your setup or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
If you’d like us to take a closer look at your setup or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Written by a customer while visiting lg.com
Customer Rating
5
The most beautiful TV
on May 27, 2026
Posted by: Jarrod J
[This review was collected as part of a promotion.] Review submitted as part of a program that provides a purchase discount.
I am loving this new TV. I had a fairly new TV, roughly 5 years old, prior to this, but this one blows it out of the water! The 77” size is not only perfect for my room, but the quality makes it feel like you are in the scene. I have enjoyed watching several movies on this so far. It can display dark scenes exceptionally well, even during the daytime. If you are looking for a TV that can handle colors, blacks, and FPS, I would get this one.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hey there, Jarrod! Thanks for the five stars. That 77‑inch OLED really does make every scene feel lifelike, and it’s great to hear how well it handles dark scenes and fast action — perfect for movies and high‑FPS content alike. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
Great TV with crisp video and audio
on May 27, 2026
Posted by: Sara T
[This review was collected as part of a promotion.] I love this TV so much already. I feel like the clarity of the picture is unbelievably good. It was easy to set up on my own and I was excited to log into all of my apps. I set this TV up in my living room and I was happy to replace my old TV with this one with good speakers and crisp video. My old TV had speakers that were blowing out and not as good of quality anymore so this was a nice upgrade. I would recommend it because it's easy to use and has super good video and audio quality. Review submitted as part of a program that offers a discounted price.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hey there, Sara! Thanks for the five stars. Sounds like that OLED was the perfect upgrade and is already delivering the clarity, sound and ease of use you were hoping for. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
Worth every Penny and even more…
on May 27, 2026
Posted by: Lainnie S
[This review was collected as part of a promotion.] OLED is worth it. The perfect black and color is exceptional and will never choose another brand over this. The slim design is almost futuristic and even the stand itself matches on a whole new level. The remote is easy to learn and can be used like a pointer. Easy log in to all your favorite apps and the AI features are near flawless. Movie nights just 10x better with the sound and image quality - only wishes we went bigger! Review submitted as part of a program that offers a discounted price.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hey there, Lainnie! Thanks for the five stars. Love hearing how much you’re enjoying those perfect blacks, the sleek design and all the smart features that make movie nights feel next level. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
OLED TV for the win!
on May 27, 2026
Posted by: Elliott B
[This review was collected as part of a promotion.] Right away just opening up the tv, I can already see how thin it is. Crazy thin design. Setting it up was straight forward, very easy. Now when it come to the picture quality, outstanding. Such a big contrast compared to the traditional LEDs, and the colors look so rich. A bonus, the audio alone is amazing especially with its AI enhancements to adjust to any audio. I highly recommend this OLED TV to those who are wanting the best quality in both video and sound!
Review submitted as part of a program that offers a discounted price.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hey there, Elliott! Thanks for the five stars. That ultra‑thin design and rich OLED picture really do make a strong first impression, and it’s great to hear the sound is delivering just as well. If you ever need a hand with anything, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
5
Great Picture Quality & Easy Setup
on May 27, 2026
Posted by: Jacqueline C
[This review was collected as part of a promotion.] We’ve been using this TV daily for streaming, movies, and general family use, and the picture quality was the first thing I noticed. The colors look really vibrant, and the contrast is especially impressive at night. Dark scenes look much clearer compared to the TV we had before, which makes movies feel more immersive.
Setup was easier than I expected, and getting everything connected didn’t take long. The menu is easy to navigate, and overall the TV feels fast and responsive when switching between apps and settings.
I also really like the design. Even though it’s a very large TV, it’s surprisingly slim and doesn’t make the room feel crowded or bulky.
Overall, this has felt like a noticeable upgrade for our living room, especially for movie nights and everyday streaming. If picture quality and a sleek design matter to you, I think it’s a solid option.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hi there, Jacqueline! Thanks for the five stars. Sounds like that OLED is delivering the kind of picture and design upgrade that makes every movie night feel special. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com
Customer Rating
4
Beautiful picture love the AI
on May 27, 2026
Posted by: Olivia P
[This review was collected as part of a promotion.] I’ve been using this 65” LG TV in our main living space and it’s been a great upgrade overall. The picture quality stands out right away. Everything looks sharp, colors are vibrant without feeling overdone, and it performs well in both bright daytime and nighttime viewing.
One thing I really noticed is the lack of glare. Our living room gets a lot of natural light from different angles, and this screen still looks clear no matter where you’re sitting, which I couldn’t say about my previous TV.
The AI features are helpful and adjust settings automatically, which makes it very easy to use day to day. Setup was straightforward, and mounting was simple, though I wish it came with screws that fit my existing wall mount.
The speakers are fine but better with a sound bar, and the remote takes a little getting used to.
Overall, I’d give it 4 stars.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy ^Rich, LG Digital Care Team, May 29, 2026
Hi there, Olivia! Thanks for sharing your thoughts. That OLED is clearly shining in your space, and it’s great to hear the picture, brightness and AI features are all hitting the mark. We’ll pass along your note about the mounting screws to our product team. If you need anything going forward, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting cohley.com