Customer reviews from lg.com
LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.9
(663 Reviews)
Rating breakdown 663 reviews
5 Stars
606
4 Stars
47
3 Stars
5
2 Stars
1
1 Star
4
Customer Reviews for LG - 65" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Fantastic TV
on November 28, 2025
Posted by: Barun
from Scotts Valley, CA
[This review was collected as part of a promotion.] Posting after 6 days of use of the 77 inch version. So far, the TV has turned out to be spectacular. Blacks are deep pitch black as expected of an OLED. There are several settings for Picture and Sound. Of these the Cinema and/or Filmmaker mode gave use the best out-of-the box effect and we liked them. Colors look great and real in these modes (not over saturated neither dull). Hooking up a soundbar does help. It allows to play the sound through both the TV and the Soundbar simultaneously which gives a nice effect. We find it amazing how well it reproduces low quality content on such a large screen. We also like the remote which has a cursor mode by just pressing the settings/wheel button on it! It also appears (but I am not sure) that LG automatically runs a pixel refresh after every 4 hours of usage which is nice to prevent OLED issues such as burn-ins.
What can be improved? Setting things like "audio delay" when using a sound bar with the TV. This was not intuitive and took a while to dig out. Another major issue is the inability to see how much disk space/memory does the TV have or how much space has all the apps/updates etc taken up, how to clean/delete memory (not just remove apps). Less memory can lead to lags and it is useful for me as a user to know how much space I have before I install apps. It would have also helped if the "OLED care" section in the settings were to let us know what LG is automatically doing in the background. This would prevent users from unnecessarily doing (repeating) tasks that can actually end up damaging the TV long term. With that said, it is perhaps true that solutions for the above are already there in the TV that we missed (although I looked for these closely). Afterall we could only spend so much time with it in the 6 days. That said, we commend LG for producing a high quality product. We only hope it is a durable one and will continue giving us outstanding viewing (and auditory) pleasure and good eye relief for many years to come.
Response from lg.comBy LG, December 3, 2025
Hi, Barun. Thank you for sharing such a detailed and thoughtful review after your first 6 days of use of your LG TV. We’re thrilled to hear that the deep blacks, Cinema/Filmmaker modes, realistic colors, and simultaneous soundbar/TV audio playback have made your viewing experience spectacular. It’s great to know the remote’s cursor mode and the TV’s ability to reproduce low-quality content on a large screen have impressed you as well.
We truly appreciate your constructive feedback regarding audio delay settings, memory visibility, and more transparency in the OLED care section. Insights like these help us understand how we can make the user experience even more intuitive and reassuring. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com.
Thanks for choosing LG! #LifesGood ^James
We truly appreciate your constructive feedback regarding audio delay settings, memory visibility, and more transparency in the OLED care section. Insights like these help us understand how we can make the user experience even more intuitive and reassuring. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com.
Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing upgrade from my 55" LED tv
on November 29, 2025
Posted by: atgcs
from Charlotte, NC
[This review was collected as part of a promotion.] Jumping from an old LED to this massive 77-inch LG C5 OLED has completely spoiled me—and I mean that in the best way. If you’re questioning the OLED premium, stop. It’s absolutely worth the investment.
The picture quality is flawless. The self-lit pixels deliver perfect black levels (no light bleed, ever), creating stunning, infinite contrast that makes 4K HDR content truly cinematic. Colors are vibrant, rich, and the detail is phenomenal. While it’s not the brightest TV for a sun-drenched room, it delivers incredible HDR highlights and is more than adequate for most viewing environments.
For serious gamers, this TV is unbeatable. It’s fully equipped for PS5 and Xbox Series X with 4K@120Hz, VRR, and a near-instant response time, making competitive gameplay incredibly smooth.
The design is sleek with virtually no bezel, despite the huge 77-inch screen. The webOS smart platform is fast, but a quick note: the built-in audio is just passable. You will absolutely want a dedicated sound system to match this incredible display.
The LG OLED77C5PUA is a significant investment, but it is the ultimate, reference-level display for home theater and gaming. Highly recommended.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome tv!
on December 1, 2025
Posted by: Dukeefro
from Omaha, NE
[This review was collected as part of a promotion.] Love my new tv. Beautiful picture, easy set up and the remote is useful and simple to use. We can use the LG smart tv and get rid of devices like our Fire tv stick.
Very happy so far!
Very happy so far!
Response from lg.comBy LG, December 1, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the beautiful picture, easy setup, and the useful, simple remote have impressed you. It’s wonderful to know the upgrade to the LG smart TV capabilities has made such a positive difference for you by allowing you to streamline your devices. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Perfect Tv for home theater with S95TR
on December 2, 2025
Posted by: Ucf4verma
from Atlanta GA
[This review was collected as part of a promotion.] Love this Tv for my living room. You can train the AI as per your need
Response from lg.comBy LG, December 3, 2025
Hello! Thank you for sharing your review. We’re delighted to hear that the LG C5 fits perfectly in your living room and that the AI features can be trained to your preferences for a personalized experience. It’s wonderful to know you’re enjoying the flexibility and performance of your TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture and smooth performance
on December 3, 2025
Posted by: pengyu
from North Liberty
[This review was collected as part of a promotion.] I’ve been using the LG C5 for a little while now and the picture quality is excellent. The colors look clean and the dark scenes have great depth. Motion is very smooth, and the TV runs quickly when switching apps. Gaming performance is also very good. Overall, I’m very happy with it.
Response from lg.comBy LG, December 3, 2025
Hi. Thank you for sharing your wonderful review about your LG TV. We’re thrilled to hear that the LG C5 has impressed you with its excellent picture quality, clean colors, deep dark scenes, smooth motion, and responsive performance for both apps and gaming. It’s fantastic to know you’re very happy with your experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great tv
on December 4, 2025
Posted by: skom
[This review was collected as part of a promotion.] Picture quality is crisp and colors are vibrant. Very satisfied with the purchase.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Skom, thank you for sharing your feedback on the LG OLED83C5PUA. We’re glad to hear the crisp picture quality and vibrant colors have met your expectations and that you’re satisfied with your purchase. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great picture!!
on December 6, 2025
Posted by: Bri50
from Clearwater Fl
[This review was collected as part of a promotion.] This is my second LG OLED tv and this C5 is amazing. Great features, Picture.
Response from lg.comBy LG, December 8, 2025
Hi, there. Thanks for sharing your feedback with us! We're really glad to hear that you're enjoying your second LG OLED TV (OLED77C5PUA) model. To ensure you are utilizing one of the great features, here is a helpful tip: Explore Filmmaker Mode. This setting disables motion smoothing and processing effects when watching movies, allowing the TV to present content as the director intended, thus enhancing the cinematic experience. For more information on the various picture modes and features available on your unit, please visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you have any questions about optimizing your settings or any of the C5's features, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Vast learning curve but we’re enjoying every minut
on December 7, 2025
Posted by: Heliotropium LG
from Irons, MI
Beautiful! Vast learning curve but we’re enjoying every minute.
Response from lg.comBy LG, December 10, 2025
Hi there. Thank you for sharing your experience with us regarding your OLED42C5PUA television! We are happy to hear you find the picture beautiful and are enjoying every minute of using it. We understand your inquiry about the "vast learning curve," and we want to assure you that we are here to help make the process of learning the features of the OLED42C5PUA smooth and easy.
For further assistance and any specific questions you may have about its features, settings, or getting the most out of your television, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled42c5pua-oled-4k-tv
Our team will be more than happy to guide you through any aspect of your unit. We appreciate your patience. —Renzo
For further assistance and any specific questions you may have about its features, settings, or getting the most out of your television, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled42c5pua-oled-4k-tv
Our team will be more than happy to guide you through any aspect of your unit. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com