Customer reviews from elgato.com
Elgato - Stream Deck Scissor Keys - Black
Average customer rating
4.9
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
166
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
153 out of
156)
Customer Reviews for Elgato - Stream Deck Scissor Keys - Black
Customer Rating
5
Automate, automate, automate
on March 9, 2026
Posted by: rocketpotato
Super Reliable. Part of my default setup for new clients.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
it just works
on February 15, 2026
Posted by: RCCEATOR
although I haven't tested the longevity yet this is shaping up to be a great product
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
4
Nice, could be improved.
on January 16, 2026
Posted by: object
The new scissor keys are nice. I'd like to see a couple of improvements:
— I really wish this thing had retina-level resolution on the keys. Complex graphics or fine lines aren't very legible on the little diplays. It's cool to be able to show album art, etc. but it's very difficult to see.
— Would also be nice if it had a built-in light sensor like an iphone, to make the screen brighter in sunlight and dimmer (also warmer?) at night, rather than having to adjusting brightness manually.
— I really wish this thing had retina-level resolution on the keys. Complex graphics or fine lines aren't very legible on the little diplays. It's cool to be able to show album art, etc. but it's very difficult to see.
— Would also be nice if it had a built-in light sensor like an iphone, to make the screen brighter in sunlight and dimmer (also warmer?) at night, rather than having to adjusting brightness manually.
Written by a customer while visiting elgato.com
Customer Rating
5
Scissor Keys Are A Must!
on July 7, 2025
Posted by: Nath
I already love it! In my opinion, it's a must have upgrade over the original keys. Trust me.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
Stream Deck for Accounting
on April 9, 2025
Posted by: EOPC
Gender:Male
I know that the Stream Deck was made for streamers, but for accounting and general productivity, it is a game changer. The ability to open files that are 8 clicks deep in another file, the ability to add repetitive formulas in Excel, open my most use master files, having the most use general ledger code mapped to a key, creating files for my most used action while doing payroll, prepaids, accruals, and financial reviews, and so much more is amazing. The most amazing thing is programing a 10-step Excel action to a single button, saving me precious time when I have to do this 200 times a week.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
unreliable: constant software crashing !
on July 16, 2023
Posted by: darrenl
Looks like stream deck software uses QT and is super unreliable. Constantly crashing on Mac OS.
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, September 4, 2023
Hi darrenl,
We're sorry to hear about your experience with Stream Deck.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Stream Deck.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
1
Comprehensive Manual
on July 13, 2023
Posted by: Victor
Gender:Male
There is no comprehensive manual for this piece of electronic equipment. A quick start guide is provided both in the box and on the website but other than that I've been looking high and low and can't find a, "Manual for Stream Deck MK.2. The unit might very well be fantastic but I need a long manual with pictorials for my ease of use to kick in.
No, I would not recommend this to a friend.
Response from elgato.comBy Victor, Tech-Marketing, May 5, 2026
Thank you for your feedback — we understand that having thorough documentation is important, especially when getting started with a new device.
While the Stream Deck MK.2 doesn't ship with a traditional printed manual, the Stream Deck software itself is designed to be the guide. It walks you through setup, action configuration, and customization step by step once installed. Beyond that, Elgato offers a growing library of tutorials and walkthroughs at help.elgato.com covering everything from first-time setup to advanced workflows like Multi Actions, profiles, and plugin installation.
We'd encourage you to install the Stream Deck software from elgato.com/downloads and explore from there — most customers find that once the software is open, the interface is intuitive enough to get up and running quickly. And if you get stuck at any point, our support team at help.elgato.com is always happy to walk you through it.
While the Stream Deck MK.2 doesn't ship with a traditional printed manual, the Stream Deck software itself is designed to be the guide. It walks you through setup, action configuration, and customization step by step once installed. Beyond that, Elgato offers a growing library of tutorials and walkthroughs at help.elgato.com covering everything from first-time setup to advanced workflows like Multi Actions, profiles, and plugin installation.
We'd encourage you to install the Stream Deck software from elgato.com/downloads and explore from there — most customers find that once the software is open, the interface is intuitive enough to get up and running quickly. And if you get stuck at any point, our support team at help.elgato.com is always happy to walk you through it.
Written by a customer while visiting elgato.com
Customer Rating
5
Stream Deck MK.1 Best buy I ever done.
on March 18, 2023
Posted by: Tris
Gender:Male
I was in Canada and got the MK.1 Best Buy, Kamloops after Christmas last year. And I been amazed how powerful this device is. You are able to do basically everything to control your computer, stream and games and is really good quality. I currently have this mounted to my simulation racing rig and it matches so well with my rig. So glad i got one. most definitely be looking at the other products.
Written by a customer while visiting elgato.com