Customer reviews from elgato.com
Elgato - Stream Deck + - White
Average customer rating
4.8
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
167
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
3
98%of customers recommend this product.
(
154 out of
157)
Customer Reviews for Elgato - Stream Deck + - White
Customer Rating
3
good, but laks some ergonomics
on December 12, 2022
Posted by: FilipVC
good, but needs an ergonomic directional support, you can have it almost flat on the desk or in the 45° (?) angle. Why not make something that you can place in a comfortable corner?
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
Stream Deck for Accounting
on April 9, 2025
Posted by: EOPC
Gender:Male
I know that the Stream Deck was made for streamers, but for accounting and general productivity, it is a game changer. The ability to open files that are 8 clicks deep in another file, the ability to add repetitive formulas in Excel, open my most use master files, having the most use general ledger code mapped to a key, creating files for my most used action while doing payroll, prepaids, accruals, and financial reviews, and so much more is amazing. The most amazing thing is programing a 10-step Excel action to a single button, saving me precious time when I have to do this 200 times a week.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
5
A Game changer.
on June 26, 2020
Posted by: DominusNero
Gender:Male
This was the first elgato product i bought and i loved it so much i bought most of their other equipment. the stream deck is a game changer. no more alt tabbing to change OBS scenes. no more doing 4 or 5 things before you go live as you can set up multi actions and with the push of one button, your live, tweeted, lights on, scene set, music on. one. button.
This was the first Elgato product I bought, and I loved it so much I bought most of their other equipment. the stream deck is a game changer. no more alt tabbing to change OBS scenes. no more doing 4 or 5 things before you go live as you can set up multi actions and with the push of one button, your live, tweeted, lights on, scene set, music on. one. button.
this is the first thing I tell anyone who is interested in streaming to get, but it is also useful for production as well. I have a seprate profile for premiere pro editing. All my most used tools are now just a single press away. buy this.
I would recommend this to a friend!
Written by a customer while visiting elgato.com
Customer Rating
1
regret purchasing
on October 21, 2024
Posted by: smb2024
I treated myself to the Elgato Stream Deck after making affiliate on Twitch. I was excited because I thought it was going to make my life so much easier. In reality, it's so annoying and most of the time is an expensive paperweight taking up space on my desk.
Nothing stays consistently connected, not the apps (neither native elgato apps or externally developed apps) and, more befuddlingly, not my Elgato Key Light. In other words, the buttons/dials that are supposed to control certain apps or the key light don't respond, so I have to 1) forego whatever app I spent time downloading and setting up, and 2) manually control the key light through their jenky desktop app. I bought both elgato key light and the stream deck because I was SURE those two things would stay connected, *because they both come from elgato* and I cannot imagine they would release products that weren't unerringly reliable.
What's worse is that sometimes it'll work and sometimes it won't, so the thing is *also* getting my hopes up and then breaking my heart, over and over again, because, like a sucker, I haven't given up on it yet and keep thinking "I can change him!"
I've done everything that Elgato and the internet more broadly suggest as fixes and nothing has worked. I would return it if I could (or maybe I wouldn't, because I am still foolishly holding out hope). Either way, I regret purchasing it. Maybe the non-dial version is more reliable, but my experience with this particular product has been awful.
Response from elgato.comBy Victor, Tech-Marketing, October 28, 2024
Dear smb2024,
We are terribly sorry about your experience with the Stream Deck.
The Stream Deck is one of the best products on the PC/streaming market, if not THE best, and we don't want anyone to regret their purchase.
Please open a ticket at help.elgato.com
and together we will work on a solution!
We are terribly sorry about your experience with the Stream Deck.
The Stream Deck is one of the best products on the PC/streaming market, if not THE best, and we don't want anyone to regret their purchase.
Please open a ticket at help.elgato.com
and together we will work on a solution!
Written by a customer while visiting elgato.com
Customer Rating
2
Malfunction within 2 months!
on February 17, 2022
Posted by: Bullet1002
Gender:Male
I brought the stream deck during the Christmas period and barely used it only a few times until Faruary. It has malfunctioned now! All buttons were fresh and blacked out once I plugged it into my computer! Extremely low product quality! Not worth this price at all! Not recommend anyone to buy it!
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, February 28, 2022
Hi Bullet1002,
We're sorry to hear about your experience with the Stream Deck.
Our support team would be happy to help out with any issues you might be experiencing. You can contact them by going to http://e.lga.to/help and submit a request.
Best regards,
- Elgato
We're sorry to hear about your experience with the Stream Deck.
Our support team would be happy to help out with any issues you might be experiencing. You can contact them by going to http://e.lga.to/help and submit a request.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
1
Comprehensive Manual
on July 13, 2023
Posted by: Victor
Gender:Male
There is no comprehensive manual for this piece of electronic equipment. A quick start guide is provided both in the box and on the website but other than that I've been looking high and low and can't find a, "Manual for Stream Deck MK.2. The unit might very well be fantastic but I need a long manual with pictorials for my ease of use to kick in.
No, I would not recommend this to a friend.
Response from elgato.comBy Victor, Tech-Marketing, May 5, 2026
Thank you for your feedback — we understand that having thorough documentation is important, especially when getting started with a new device.
While the Stream Deck MK.2 doesn't ship with a traditional printed manual, the Stream Deck software itself is designed to be the guide. It walks you through setup, action configuration, and customization step by step once installed. Beyond that, Elgato offers a growing library of tutorials and walkthroughs at help.elgato.com covering everything from first-time setup to advanced workflows like Multi Actions, profiles, and plugin installation.
We'd encourage you to install the Stream Deck software from elgato.com/downloads and explore from there — most customers find that once the software is open, the interface is intuitive enough to get up and running quickly. And if you get stuck at any point, our support team at help.elgato.com is always happy to walk you through it.
While the Stream Deck MK.2 doesn't ship with a traditional printed manual, the Stream Deck software itself is designed to be the guide. It walks you through setup, action configuration, and customization step by step once installed. Beyond that, Elgato offers a growing library of tutorials and walkthroughs at help.elgato.com covering everything from first-time setup to advanced workflows like Multi Actions, profiles, and plugin installation.
We'd encourage you to install the Stream Deck software from elgato.com/downloads and explore from there — most customers find that once the software is open, the interface is intuitive enough to get up and running quickly. And if you get stuck at any point, our support team at help.elgato.com is always happy to walk you through it.
Written by a customer while visiting elgato.com
Customer Rating
1
unreliable: constant software crashing !
on July 16, 2023
Posted by: darrenl
Looks like stream deck software uses QT and is super unreliable. Constantly crashing on Mac OS.
No, I would not recommend this to a friend.
Response from elgato.comBy Elgato, Technical Marketing, September 4, 2023
Hi darrenl,
We're sorry to hear about your experience with Stream Deck.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
We're sorry to hear about your experience with Stream Deck.
Our support team would be happy to help out. You can contact them by going to http://e.lga.to/help.
Best regards,
- Elgato
Written by a customer while visiting elgato.com
Customer Rating
5
Very helpful... just great
on March 25, 2020
Posted by: KcX.
Gender:Male
I bought it about month ago - use it everyday with Cubase Pro and Windows. Finally I have something that helps to automate “few steps tasks” and place it under physical button with custom graphics. Now I can focus on music and not breaking fingers on key combinations (which locations I have forgotten anyway). The only thing missing is color and gradient palette to select for button without the need to create and download them online.
I would recommend this to a friend!
Written by a customer while visiting elgato.com