The picture is a bit blurry and washed out no matter what adjustments are made to backlight, brightness, sharpness or other effects. Blacks look grey and edges of images are blurry. Colors are muted and dull. The best description is it is like watching television in a foggy room. Mine came with the wrong remote (no voice control), it took some effort but Roku finally said they will send the correct one. I’m disappointed but am stuck with it. It’s much thicker and heavier than most similar TV’s of the same size. The sound is pretty good
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 4, 2024
Hi Dave, thank you for letting us know and for sharing this. This is not the kind of experience that we would like to offer. As a quick tip to improve the picture quality could follow this step. Try to play any movie or content press the * star button>Select Picture Setting>Picture Mode>Change the picture mode using the left and right buttons on your remote. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/115007365648. If you still need assistance, don't hesitate to reach out at http://support.roku.com/contactus to contact our skilled support representatives. Your feedback is essential to us, and we're eager to assist you. We looking forward to working with you, Thanks! Roku Customer Advocate