Customer reviews from hp.com
HP - OmniBook X 17.3" Full HD Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.4 out of 5
4.4
(217 Reviews)
Open Ratings Snapshot
Rating breakdown 217 reviews
5 Stars
137
4 Stars
52
3 Stars
13
2 Stars
5
1 Star
10
83%of customers recommend this product. 
(
59 out of 71
)
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Customer Reviews for HP - OmniBook X 17.3" Full HD Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Customer Rating
5 out of 5
5
An awesome laptop
on May 3, 2026
Posted by: Thinkhappy
from Seattle Wa
Verified Purchase:Yes
This lap top is a great one to work on. I love the bigger screen and how the key board is so easy to work on without the touch pad getting in the way. It starts quickly, screen quality is awesome. Good value for the money. Strongly recommend.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Laptop hinges
on May 11, 2026
Posted by: Sargehart5
Verified Purchase:Yes
They are very stiff and I am concerned that the top hinges will break like my previous HP Omen laptop.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I liked my OmniBook so much I bought this one for my wife as a Mother's Day Gift
on May 11, 2026
Posted by: Anonymous
Verified Purchase:Yes
Great Value
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
OmniBook X 173 LT NAI
on May 12, 2026
Posted by: Al d'Pal
Verified Purchase:Yes
Excellent piece of equipment. HP has done an amazing job putting this computer together..
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very capable laptop!
on May 22, 2026
Posted by: Garry W
from Fairborn, OH
Verified Purchase:Yes
This laptop seems to have it all! Setup was simple but, I think I didn't realize how huge the screen was. Oh well, its not like my eyes are getting any younger...I love it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Hangs sometimes for no reason
on August 11, 2025
Posted by: Swiss Dany
Verified Purchase:Yes
The laptop hangs sometimes for no reason. There are no games or special software installed, only MS Office and some utilities. The screen resolution could be better.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
I/O Ports Excessively Tight Fit
on January 25, 2026
Posted by: Dave in New Jersey
Verified Purchase:Yes
The laptop PC functions as advertised, with the following EXCEPTION: the USB and HDMI ports on the laptop are extremely "tight", so that it is physically very difficult to connect and disconnect external devices and cables to these ports. In fact, the physical "tightness" of the HDMI port is so problematic that the male connector portion of an external HDMI cable I had connected to this port sustained physical damage during disconnection of the cable from the HDMI port on the PC (i.e., the male connector portion of the HDMI cable physically separated from the HDMI cable itself while attempting to disconnect it from the port. After the "plug" portion of the cable separated from the cable itself, I actually had to use a pair of pliers to grip and remove the remnant "plug" portion of the external HDMI connector from the laptop HDMI port. It required a fair amount of pulling force using the pliers to remove the "stuck" portion of the external cable's plug-in connector from the laptop's HDMI port.) The referenced HDMI cable has been used with other devices I own without any problems in terms of connector fit and functionality.
I will be investigating this problem further after I procure a replacement HDMI cable. (I cannot re-use the referenced cable, due to the damaged connector.) If this problem recurs with a new cable, I will be contacting HP for warranty repair/replacement of the HDMI port...this port should NOT "grip" the connector portion of an external HDMI cable so tightly that the cable connector sustains damage during disconnection.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
My second 17 inch touch screen HP
on October 19, 2025
Posted by: Anonymous
from Central CT
Verified Purchase:Yes
Initial setup was fairly easy but HP tries to run only their configuration version and truly customizing it to make it mine is often challenged, needing my over rides. Why is transferring over my files and data SO difficult? The two computers refused to bluetooth or wifi together to help the transition to the new machine, needing a third party USB to USB data cable and software!
Written by a customer while visiting hp.com
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