Customer reviews from hp.com
HP - OmniBook X 17.3" Full HD Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.4 out of 5
4.4
(186 Reviews)
Open Ratings Snapshot
Rating breakdown 186 reviews
5 Stars
119
4 Stars
47
3 Stars
10
2 Stars
3
1 Star
7
84%of customers recommend this product. 
(
48 out of 57
)
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Customer Reviews for HP - OmniBook X 17.3" Full HD Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Customer Rating
5 out of 5
5
Top Notch Laptop
on January 2, 2026
Posted by: Anonymous
from Callahan, FL
Verified Purchase:Yes
This laptop is top notch!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
HP OmniBook X Laptop
on January 8, 2026
Posted by: CCO-COO
Verified Purchase:Yes
Easy to set up and operate. Wish the keyboard was not SO flat.....would like some elevation with each letter. Crisp image on screen.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent Laptop!!
on January 15, 2026
Posted by: Randy D
Verified Purchase:Yes
What an improvement from my old HP Envy (2012)
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP OmniBook X 173 LT AI
on April 20, 2026
Posted by: Phonoman1960
from Paxton, IL
Verified Purchase:Yes
My wife and I needed new laptops that could run win 11. After about a month of research I settled on this one. We bought 2 and customized them a little. We are 66 so wanted the largest screen we could get and these screens are large, 17in, and beautiful. I ordered them with 32 gig of ram since we would not be able to upgrade later, also win 11 Pro. They came with 3 USB ports although 1 more would have been nice. The case is silver and feels solid. We wish they offered different colors so we could have picked what we wanted. It is very fast although I haven't played any games on it. The screen is gloss so you may have trouble if you plan on using it outside but we do not. The only drawback I have is the keyboard. The keys are flush with the surface of the case and really prefer they stick up a bit like my old laptop. It's just to easy for me to make mistakes. Overall I am happy and impressed with the laptop and would buy it again without hesitation. I spent 20 years building and servicing computers in my own shop so I have some background to base my opinions on.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Hangs sometimes for no reason
on August 11, 2025
Posted by: Swiss Dany
Verified Purchase:Yes
The laptop hangs sometimes for no reason. There are no games or special software installed, only MS Office and some utilities. The screen resolution could be better.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
I/O Ports Excessively Tight Fit
on January 25, 2026
Posted by: Dave in New Jersey
Verified Purchase:Yes
The laptop PC functions as advertised, with the following EXCEPTION: the USB and HDMI ports on the laptop are extremely "tight", so that it is physically very difficult to connect and disconnect external devices and cables to these ports. In fact, the physical "tightness" of the HDMI port is so problematic that the male connector portion of an external HDMI cable I had connected to this port sustained physical damage during disconnection of the cable from the HDMI port on the PC (i.e., the male connector portion of the HDMI cable physically separated from the HDMI cable itself while attempting to disconnect it from the port. After the "plug" portion of the cable separated from the cable itself, I actually had to use a pair of pliers to grip and remove the remnant "plug" portion of the external HDMI connector from the laptop HDMI port. It required a fair amount of pulling force using the pliers to remove the "stuck" portion of the external cable's plug-in connector from the laptop's HDMI port.) The referenced HDMI cable has been used with other devices I own without any problems in terms of connector fit and functionality.
I will be investigating this problem further after I procure a replacement HDMI cable. (I cannot re-use the referenced cable, due to the damaged connector.) If this problem recurs with a new cable, I will be contacting HP for warranty repair/replacement of the HDMI port...this port should NOT "grip" the connector portion of an external HDMI cable so tightly that the cable connector sustains damage during disconnection.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
My second 17 inch touch screen HP
on October 19, 2025
Posted by: Anonymous
from Central CT
Verified Purchase:Yes
Initial setup was fairly easy but HP tries to run only their configuration version and truly customizing it to make it mine is often challenged, needing my over rides. Why is transferring over my files and data SO difficult? The two computers refused to bluetooth or wifi together to help the transition to the new machine, needing a third party USB to USB data cable and software!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice laptop but RAM not upgradeable
on July 30, 2025
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Nice laptop but RAM not upgradeable. Easy setup, nice display. Purchased on sale, reasonable price.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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