Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
4
1st Impression Before Use
on September 28, 2026
Posted by: DJS2015
from Plainfield, ILLINOIS
Gender:Female
First impression out of the box before using: machine and accessories are attractive and appear to be built well. Why isn't there a built-in cord wrap or storage compartment? Air fryers should never remain plugged in and the cord gets in the way on the counter. Shouldn't have to buy a cord wrap at this price!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Incredibly Versatile
on September 27, 2026
Posted by: Paddy
from Florida
Gender:Male
I bought this a few months ago and it has quickly become my go to device for cooking. From crisping leftover pizza to cooking a casserole, cooking is consistent and done perfectly. Love the different sized glass containers which are so easy to clean.
My best purchase of 2026!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Joana
Gender:Female
Verified Purchase:Yes
I love this air fryer! It is multifunction, easy to use and clean. Makes cooking desirable and easy
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: HarvsFisherWife
from Michigan
Gender:Female
Verified Purchase:Yes
Definitely a level or two above my old air fryer. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Yeah I dont know
on September 27, 2026
Posted by: Lyric treu
Gender:Female
I bought one of the og crispis with so much hope and honestly I love it. What I didnt love was how it doesnt work consistently to the point where I am debating just tossing it it takes up space and for me at this rate I rather use my old airfryer
Response from sharkninja.comBy Sharkninja, September 29, 2026
Hi Lyric,
We appreciate your feedback. That’s disappointing to hear, especially when you really wanted to love it and found yourself going back to your old air fryer. When a product doesn’t perform consistently, it can quickly become more frustrating than helpful, regardless of how much you like the concept.
If you're experiencing a specific issue with the unit, please feel free to contact us directly so we can review it with you and see how we can help.
Otherwise, to help achieve more consistent results, we recommend reviewing our Ninja Crispi Pro Quick Start Guide here:
https://support.sharkninja.com/en-CA/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Quick-Start-Guide
We appreciate you sharing your feedback and giving the Crispi a try.
Kind Regards,
Sharkninja
We appreciate your feedback. That’s disappointing to hear, especially when you really wanted to love it and found yourself going back to your old air fryer. When a product doesn’t perform consistently, it can quickly become more frustrating than helpful, regardless of how much you like the concept.
If you're experiencing a specific issue with the unit, please feel free to contact us directly so we can review it with you and see how we can help.
Otherwise, to help achieve more consistent results, we recommend reviewing our Ninja Crispi Pro Quick Start Guide here:
https://support.sharkninja.com/en-CA/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Quick-Start-Guide
We appreciate you sharing your feedback and giving the Crispi a try.
Kind Regards,
Sharkninja
Written by a customer while visiting sharkninja.com
Posted by: Re Ze
from San Antonio
Gender:Female
Verified Purchase:Yes
Fabulous air fryer. This is the best out of probably at least 10 I have had over the years. I will never go back to the old air fryers. This glass feature is so what everyone needs for easy cleaning less cross-contamination and almost perfect cooking. You can even make frozen bread in it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
So not happy
on September 17, 2026
Posted by: Jo cooking
from Maryland
Gender:Female
I bought this 3 months ago. I am extremely disappointed. I have the grill and love it. It smokes up my house, does not cook food in the middle and is difficult to get placed correctly.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 19, 2026
Hi Jo,
Thank you for taking the time to leave a review.
We're disappointed to hear that your food isn't cooking evenly, your kitchen fills with smoke, and you're finding it difficult to position everything correctly during use. This is certainly not the experience we want you to have, and we'd like the opportunity to learn more about what's happening. We recommend reviewing the troubleshooting steps in our support guide, which walks through common causes and solutions. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false
Kind regards,
SharkNinja
Thank you for taking the time to leave a review.
We're disappointed to hear that your food isn't cooking evenly, your kitchen fills with smoke, and you're finding it difficult to position everything correctly during use. This is certainly not the experience we want you to have, and we'd like the opportunity to learn more about what's happening. We recommend reviewing the troubleshooting steps in our support guide, which walks through common causes and solutions. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false
Kind regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Posted by: Taisa
Gender:Female
Verified Purchase:Yes
The best air fryer I’ve had! Super easy and functional for anything that you need.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com