Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
5
Great product
on December 16, 2025
Posted by: Shell33
Absolutely love this product! Glad I took the leap and bought it!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Obsessed. My new favorite kitchen tool.
on December 15, 2025
Posted by: Danielle99
from Charleston WV
Gender:Female
I received this a week ago as an early christmas gift from my husband and I have not stopped using it since. Game changer for leftovers! Used the brown butter cookie recipe included and they came out perfect!! A must must must for a busy mom to make quick meals and even snacks.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Horrible
on December 15, 2025
Posted by: branfran1
Gender:Female
This is a big piece of crap. I regret buying and will keep using this until it breaks, which won't be long because my Shark vac didn't last a year. Call me bitter but I will never purchase another Shark product. You can not use this properly, it is a big pain.
Response from sharkninja.comBy SharkNinja, December 17, 2025
Hi Bran,
Thank you for sharing your feedback. We're disheartened to hear the unit didn't meet your expectations. We appreciate you taking the time to let us know about your experience. If you’re having any issues with the product, please give us a call at 1-800-365-0135 so we can assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your feedback. We're disheartened to hear the unit didn't meet your expectations. We appreciate you taking the time to let us know about your experience. If you’re having any issues with the product, please give us a call at 1-800-365-0135 so we can assist you further. Our team is available Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Nice but Lacks a Piece
on December 15, 2025
Posted by: ValerieInMO
Gender:Female
I recently purchased the Crispi Pro. I am still in the learning curve.Negative is that it is not possible to cook more than 2 things like pork chops or 2 grilled cheese at one time. OK for me since we are a senior couple with only 2 people in the home. My big disappointment is that it does not come with the middle size bowl. I would pay more to get all 3 bowls. If there is a position for it on the Crispi, then it should be part of the Crispi, especially since they are impossible to find to buy. So I am only giving 3 stars since I feel the product is not complete as sold.
Response from sharkninja.comBy SharkNinja, December 15, 2025
Hi Valerie,
Thank you for sharing your feedback with us. We truly appreciate your honesty and understand your disappointment regarding the cooking capacity and the missing middle-size bowl. Your input is valuable, and we’ll make sure it’s shared with our team as we continue to improve our products.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your feedback with us. We truly appreciate your honesty and understand your disappointment regarding the cooking capacity and the missing middle-size bowl. Your input is valuable, and we’ll make sure it’s shared with our team as we continue to improve our products.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great.....unless you have dogs
on December 14, 2025
Posted by: DavidDoesReviews
Gender:Male
PROS: cooks great, easy to clean, small footprint on counter.
CONS: beeps so loud and obnoxious it terrifies my dog who associates the sound with danger (its very similar to a smoke detector beep). Why this is made like this is beyond me. I have other cooking appliances that have normal beeps (sound level and tone) and do not bother my dog at all. This is a very unfortunate flaw for what should be an absolutely great product. There is no way to silence or change the beep that occurs when cooking starts and stops. If you need to toss or flip food, you get the same loud obnoxious beep.
CONS: beeps so loud and obnoxious it terrifies my dog who associates the sound with danger (its very similar to a smoke detector beep). Why this is made like this is beyond me. I have other cooking appliances that have normal beeps (sound level and tone) and do not bother my dog at all. This is a very unfortunate flaw for what should be an absolutely great product. There is no way to silence or change the beep that occurs when cooking starts and stops. If you need to toss or flip food, you get the same loud obnoxious beep.
Response from sharkninja.comBy SharkNinja, December 16, 2025
Hi David,
Thank you for sharing your experience. It’s great to hear that the product performs well in cooking and cleaning, and that its compact design works for your space. Regarding the alert tone, we recognize how disruptive this can be for households with pets. Your input highlights an important consideration, and we’ll make sure it’s noted for future improvements.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your experience. It’s great to hear that the product performs well in cooking and cleaning, and that its compact design works for your space. Regarding the alert tone, we recognize how disruptive this can be for households with pets. Your input highlights an important consideration, and we’ll make sure it’s noted for future improvements.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Time saver
on December 12, 2025
Posted by: Arkiemom
Gender:Female
We got the pro for Christmas and LOVE it!! Can't wait to see what else this bad boy is capable of.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
BIG MISTAKE
on December 12, 2025
Posted by: Regretting My Purchase
from MN
Gender:Female
I bought this a month ago because all we needed from the Ninja Crispi was a bigger container... They RUINED an amazing thing! This has a stand that makes it difficult to slide the dishes into, the shallow pan is USELESS because grease splashes up and creates a TON of smoke in just a few minutes, and they added a bunch of different settings that aren't needed. Why mess with the perfect design you had with the Ninja Crispi where you just sat the top on the dish? Very disappointed, this is NOT worth the money. Go buy a Ninja Crispi. And Ninja please make a 6 quart that works with that because this new thing is trash.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 16, 2025
Hi there,
Thank you so much for sharing your honest feedback with us. We’re truly sorry to hear that your experience hasn’t met expectations, especially since you enjoyed the Ninja Crispi. This definitely doesn’t sound right, and we’d love to help make things better. Please check out our self-help guide: https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false, which includes troubleshooting steps that may resolve the issue. If those steps don’t work, simply follow the directions at the end of the guide so we can assist you further.
Kind Regards,
Ninja Kitchen US.
Thank you so much for sharing your honest feedback with us. We’re truly sorry to hear that your experience hasn’t met expectations, especially since you enjoyed the Ninja Crispi. This definitely doesn’t sound right, and we’d love to help make things better. Please check out our self-help guide: https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false, which includes troubleshooting steps that may resolve the issue. If those steps don’t work, simply follow the directions at the end of the guide so we can assist you further.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on December 10, 2025
Posted by: Michling33
Gender:Female
I've had this for about two weeks now and absolutely love it! You see your food as it cooks. Plus you are able to store the entire container in the fridge with the included lids and just reheat it the next day.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com