Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
5
Ninja has the best products! A big win!
on January 11, 2026
Posted by: PoopaMa
from Massachusetts
Gender:Female
I have had air fryers before and just didn’t love the products.
Especially the cleaning of the components. This is a game changer. The dishes go into the dishwasher and it’s simple to use. Have had it for 1 week and have had seafood plates, whole chicken with vegetables and just snack pizza rolls , mozzarella sticks etc. just love it. Ninja makes the best products hands down!!
Especially the cleaning of the components. This is a game changer. The dishes go into the dishwasher and it’s simple to use. Have had it for 1 week and have had seafood plates, whole chicken with vegetables and just snack pizza rolls , mozzarella sticks etc. just love it. Ninja makes the best products hands down!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent
on January 11, 2026
Posted by: Daniel &Grace
from Freeport, NY
Gender:Female
Purchased one for a gift, then had to get another for us. Very happy with the dehydration function. Saving an incredible amount of money making chicken jerky for our dog, rather than paying for the expensive options at the pet store.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Baking
on January 10, 2026
Posted by: Potatoes
After googling to find out if it made Scallop potatoes I found a reviewer saying it can using the bake function for 25 minutes. This is not possible. I tried the bake function 5 times and potatoes still are not cooked. The top burns during the baking.
Response from sharkninja.comBy SharkNinja, January 13, 2026
Hi there,
Thank you for sharing your feedback.
We’re unhappy to hear that your potatoes were still uncooked after using the bake function multiple times. We understand this has caused a lot of frustration, and we're here to help. Please know that we’ll share your feedback with our internal teams to help improve your experience.
In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing:
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide
If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help.
Kind regards,
Ninja Kitchen NA.
Thank you for sharing your feedback.
We’re unhappy to hear that your potatoes were still uncooked after using the bake function multiple times. We understand this has caused a lot of frustration, and we're here to help. Please know that we’ll share your feedback with our internal teams to help improve your experience.
In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing:
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide
If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing air fryer
on January 10, 2026
Posted by: Leza
from Griffin, Ga
Gender:Female
Powerful and every thing I wanted in a air fryer was to clean too!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Nothing special at all very disappointed
on January 9, 2026
Posted by: Christie 855
from Mississippi
Gender:Female
Got it about two months ago wish I did not buy it.
Response from sharkninja.comBy SharkNinja, January 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re truly saddened to hear that your Ninja product hasn’t lived up to your expectations. We understand how disappointing that can feel, and we appreciate you taking the time to share your experience with us. Your feedback is incredibly important, and we’ll make sure it reaches the right teams so we can continue improving.
If there’s anything we can do to make things better for you, or if you’d like to share more about your experience, we’d love to hear from you. Please don’t hesitate to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen NA.
Thank you for taking the time to leave a review.
We’re truly saddened to hear that your Ninja product hasn’t lived up to your expectations. We understand how disappointing that can feel, and we appreciate you taking the time to share your experience with us. Your feedback is incredibly important, and we’ll make sure it reaches the right teams so we can continue improving.
If there’s anything we can do to make things better for you, or if you’d like to share more about your experience, we’d love to hear from you. Please don’t hesitate to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
great product
on January 8, 2026
Posted by: jimmyg_1
great product. fries really quickly easy to use and clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
Broke after 2 uses
on December 27, 2025
Posted by: Sadcook2
from Washington dc
Broke after 2 uses. The 2.5 quart isn’t recognized anymore so it gives a add pot error. 5 quart switch works fine. But these parts should not break so easily.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 29, 2025
Hi there,
Thank you for sharing your feedback. It’s frustrating when a part stops working after only a couple of uses, especially when you expect durability. The add pot error on the 2.5-quart piece sounds inconvenient, and we’d like to make this right for you. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us so our team can review the issue and assist you further.
Kind Regards,
Ninja Kitchen US.
Thank you for sharing your feedback. It’s frustrating when a part stops working after only a couple of uses, especially when you expect durability. The add pot error on the 2.5-quart piece sounds inconvenient, and we’d like to make this right for you. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us so our team can review the issue and assist you further.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on December 25, 2025
Posted by: Shesacody
from Dickens, IA
Gender:Female
I love it. It is so much more than most air friers. Crispy chicken, baked bacon wrapped pork loin, baked potatoes, sweet too. And it looks good on my stove and does not take up too much space. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com