Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
4
Good features
on January 22, 2026
Posted by: Gigigor
from Florida
Gender:Female
Bought recently and have used twice. My main issue is it being hard to accommodate glass container in place. I noticed the part that clicks in place (underneath the container) already has a mild crack which eventually will fall off and I guess this is not replaceable. What will Ninja do about this? Will I be able to continue using it when it beaks, don't know. I did not use excessive force to put in just think it should be easier.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome product
on January 19, 2026
Posted by: PeggyD
I am really enjoying my Ninja Crispi Pro. Thank you for awesome products
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ease of use
on January 18, 2026
Posted by: JP13
from Portage, IN
Gender:Male
Easy to use and clean up afterwards. You can watch the process
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great
on January 16, 2026
Posted by: unclemikey
from Gainesville, GA
Gender:Male
Purchased a month and a half ago. Works great. Fast and easy to use. Really appreciate the flexibility. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly recommend! So easy to use!
on January 16, 2026
Posted by: Ashley C.
Gender:Female
I have been using a regular Ninja air fryer for years. When I saw this one come on the market, I knew I needed to try it. I love that it’s cooking out of a glass dish instead of the nonstick enclosed basket. You can easily see the food as it cooks. Buttons and controls are easy to adjust and use. I didn’t have an issue sliding the dishes in and out of the air fryer base. I have used this nearly every day and some days for each meal. Cooks fast and evenly. It has replaced my old Ninja air fryer and also my little countertop “easy bake” oven. Highly recommend this Ninja Crispi Pro!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Super machine
on January 13, 2026
Posted by: Tommy Tutone
This is an amazing, high tech air fryer. Love the glass bowls, the illumination of the food, the ease of use of the controls, and the rose quartz is a nice look too. My only complaint is how it takes two hands and practice to insert the bowls without pushing the whole unit backwards.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
bad design
on January 12, 2026
Posted by: SJB 1962
Gender:Male
[This review was collected as part of a promotion.] have alot on ninja products but this is the worst thing they ever made hard to get pot in burns every thing do to uneven heating very bad design
Response from sharkninja.comBy SharkNinja, January 14, 2026
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry that the Ninja Crispi Max did not meet your expectations and that your food was unevenly cooked. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality and support. In the meantime, we'd recommend that you refer to our self-help guide below. If the steps are unsuccessful, please follow the directions provided at the end.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide
Kind regards,
Ninja Kitchen US
Thank you for taking the time to leave a review.
We’re truly sorry that the Ninja Crispi Max did not meet your expectations and that your food was unevenly cooked. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality and support. In the meantime, we'd recommend that you refer to our self-help guide below. If the steps are unsuccessful, please follow the directions provided at the end.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide
Kind regards,
Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best air fryer on the market
on January 11, 2026
Posted by: Bo_c2
Gender:Female
Best air fryer. Cooks and browns perfectly. Just wish bowl was bigger around. But will definitely buy again. Use it daily.
Written by a customer while visiting sharkninja.com