Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
5
So glad I finally purchased
on May 16, 2026
Posted by: TriciaC
from Central FL
Gender:Female
This is our first air fryer and we love it. We have used this every day since it has arrived. It is incredibly easy to use and clean. We have mainly used it for chicken breasts, cooked each morning for lunches, salmon, and turkey burgers. I was hesitant to buy this because of the price, but have no regrets now that we have it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Misleading Product Description
on May 15, 2026
Posted by: Ninja21247
Gender:Male
The product description is inaccurate. The Cyberspace color is actually navy blue and light gray blue. The images portray a dark gray and light gray. That's inaccurate
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 16, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re sad to hear that the product didn’t meet your expectations due to the color description. We understand how disappointing it can be when the item received doesn’t match how it appears online, especially when color is an important factor in your purchase decision. Your feedback is incredibly valuable, and we’ll be sure to pass this along to our team so we can review the product imagery and description for accuracy.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re sad to hear that the product didn’t meet your expectations due to the color description. We understand how disappointing it can be when the item received doesn’t match how it appears online, especially when color is an important factor in your purchase decision. Your feedback is incredibly valuable, and we’ll be sure to pass this along to our team so we can review the product imagery and description for accuracy.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Crispy, quick, and zero stress 🤩
on May 15, 2026
Posted by: MilaA
I’m honestly obsessed with the Ninja Crispy Pro! It makes everything perfectly crispy without using tones of oil, and it heats up so fast. Chicken, fries, veggies - everything comes out evenly cooked and delicious. It’s super easy to use and clean, which is a huge plus for busy days. One of the best kitchen purchase I’ve made.!!
Written by a customer while visiting influenster.com
Customer Rating
3
Glass dish sometimes opens while preheating
on May 14, 2026
Posted by: Zo67
from Virginia
Gender:Female
Soon Lady, you guys are gonna end up with recalls because the glass does not stay in sometimes it pops out and The Machine stops and the glass is put on there correctly, but it will open
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, May 16, 2026
Hi there,
Thank you for taking the time to leave a review and share your experience.
We’re really sorry to hear about this issue, we understand how concerning and frustrating it must be to have the glass not staying in place properly, even when it’s correctly fitted. That’s certainly not the safe or reliable experience we want for you. Your feedback is very important to us, and we’d like to take a closer look into this for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review and share your experience.
We’re really sorry to hear about this issue, we understand how concerning and frustrating it must be to have the glass not staying in place properly, even when it’s correctly fitted. That’s certainly not the safe or reliable experience we want for you. Your feedback is very important to us, and we’d like to take a closer look into this for you. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
So efficient!!!
on May 13, 2026
Posted by: Shiks
Gender:Female
Love my Ninja crispi pro!! I have 3 teenage boys and this has made cooking less stressful !! Sometimes I just want to make something quick for them after football games/practice and the Ninja crispi pro is my go to!! Also been using it a lot for meal prep!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent taste
on May 13, 2026
Posted by: Pab11
Love it but I am still learning. I bought a cookbook
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent product for fast food
on May 4, 2026
Posted by: YazmínJ
A very good product it cooks fast. It is excellent high- quality and very easy to use good value at a great price Goog good very a very good excellent price
Written by a customer while visiting influenster.com
Customer Rating
2
Not what I thought
on May 3, 2026
Posted by: OnyxMage_86
from Massena,NY
Gender:Female
I bought this air fryer last year, I am regretting that decision. It sets off my smoke alarm EVERY USE. It has. And everything design but it is definitely not better than the old one I had which looked like a small oven. I will be buying that one again and selling this bc I HATE it. It doe a ot make things easier, it has made cooking harder. Perhaps the glass design just isn't a good idea. I even tried lining it with aluminum foil. Still set my smoke alarm off.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 5, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We understand how frustrating and disappointing this experience has been, especially when the air fryer sets off your smoke alarm every time and makes cooking feel harder instead of easier. We can see how the glass design and performance didn’t meet your expectations, particularly compared to your previous model.
For cooking tips and guidance that may help improve your experience, please check the link below.
https://support.sharkninja.com/en-CA/article/How-to-Cook-AS100-Ninja-Crispi-Pro
If you’d like us to look into this further or have any additional concerns, please feel free to reach out to us through the link below so we can assist you.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to share this feedback with us. We understand how frustrating and disappointing this experience has been, especially when the air fryer sets off your smoke alarm every time and makes cooking feel harder instead of easier. We can see how the glass design and performance didn’t meet your expectations, particularly compared to your previous model.
For cooking tips and guidance that may help improve your experience, please check the link below.
https://support.sharkninja.com/en-CA/article/How-to-Cook-AS100-Ninja-Crispi-Pro
If you’d like us to look into this further or have any additional concerns, please feel free to reach out to us through the link below so we can assist you.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com