Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
1
2 Missing Settings
on June 14, 2026
Posted by: Aaaaaaa
Gender:Male
Doesn't even have the roast or dehydrate settings, useless, don't buy.
Response from sharkninja.comBy SharkNinja, June 15, 2026
Hi there,
Thanks for your feedback. We’re sorry to hear this has been your experience. The CRISPi Pro does include 6 cooking functions: Air Fry, Max Crisp, Recrisp, Roast, Bake/Proof, and Dehydrate. We’d love to help troubleshoot what you’re seeing and make sure everything is working as expected. Please reach out to us here so we can assist: https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Thanks for your feedback. We’re sorry to hear this has been your experience. The CRISPi Pro does include 6 cooking functions: Air Fry, Max Crisp, Recrisp, Roast, Bake/Proof, and Dehydrate. We’d love to help troubleshoot what you’re seeing and make sure everything is working as expected. Please reach out to us here so we can assist: https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Air Fryer I’ve Come Across
on June 8, 2026
Posted by: Denny26
This air fryer is extremely practical, convenient, and of great quality. The glass containers are very practical for being able to look at the food while it’s being cooked. They are also very easy to clean. The 6-quart container fits quite a large amount of food. It is also very quiet while in use. It cooks the food very quickly and evenly, and makes cooking very quick and simple. It is also a very good size, portable, and attractive looking so it can be left out on the countertop permanently, rather than have to be put away after each use. The small instruction and recipe book included is quite handy. I’m very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Pro as name suggests
on June 7, 2026
Posted by: MilanB
I hve been using the Ninja Crispi Pro, and it has completely changed how I meal prep. The heavy-duty glass containers are a massive upgrade from standard non-stick baskets-they feel cleaner, cook everything surprisingly evenly, and let you watch your food crisp up in real-time. It is incredibly easy to use and has become wildly popular for its "cook, store, and reheat" portability. I can air fry a meal, snap the leakproof storage lid on, and throw it straight into the fridge. Cleanup is a breeze since the glass is entirely dishwasher safe, and everything nests together perfectly so it doesn't hog cabinet space.
The Cons: While the manual temperature and time controls are great, the system requires a bit of a learning curve because it cooks incredibly fast—you really have to shave a few minutes off standard air fryer recipes to avoid overcooking. Also, because it's heavy glassware rather than a lightweight basket, handling the hot, full containers to toss your food halfway through takes a bit of extra care and a solid pair of oven mitts.
Written by a customer while visiting influenster.com
Customer Rating
1
The only good thing about it is how it looks
on June 6, 2026
Posted by: Amah
Gender:Female
Inconsistent results, takes a longer time to air fry, and the food texture is too dry my original Philips air fryer was much better
Response from sharkninja.comBy SharkNinja, June 7, 2026
Hi Amah,
Thank you for taking the time to leave your review.
We understand how frustrating it must feel to get inconsistent results, longer cooking times, and drier texture than expected, especially when you’ve had a better experience with your previous air fryer. That’s certainly not what we want for you. Your feedback is incredibly valuable, and we’ll be sure to share it with our internal teams as we continue to improve our products.
In the meantime, we’d love to help you get the best possible results. You can try the tips in our troubleshooting guide here:
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide
If things don’t improve, please follow the steps at the end of the guide to connect with our support team.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave your review.
We understand how frustrating it must feel to get inconsistent results, longer cooking times, and drier texture than expected, especially when you’ve had a better experience with your previous air fryer. That’s certainly not what we want for you. Your feedback is incredibly valuable, and we’ll be sure to share it with our internal teams as we continue to improve our products.
In the meantime, we’d love to help you get the best possible results. You can try the tips in our troubleshooting guide here:
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide
If things don’t improve, please follow the steps at the end of the guide to connect with our support team.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great improvement over previously owned air fryer
on June 6, 2026
Posted by: Bcowson
from Florida
Gender:Male
Cooks quickly with good temp control. Easy to clean. Glass bowls allows you to check cooking progress.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing and Worth every penny!
on May 27, 2026
Posted by: Hefermaye
from Iowa Park, Texas
Gender:Female
I have been using the Air Fryer for a few weeks now and we are in love with it!! So easy to clean and use. Love being able to watch the food cook and not having to worry about plastic chipping off into my food. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
In love with the Ninja Crispi
on May 27, 2026
Posted by: smarquez
I absolutely love the Ninja Crispi Pro 6-in-1 Glass Air Fryer. It cooks food quickly and evenly, leaving everything crispy and delicious. The glass design looks sleek and modern in my kitchen, and it’s also very easy to use and clean. I highly recommend it to anyone looking for a stylish and convenient air fryer for everyday cooking.
Written by a customer while visiting sharkninja.com
Customer Rating
5
I recommend it useful and beautiful.
on May 26, 2026
Posted by: Eri123
It’s fast, beautiful, and incredibly useful! Its glass containers are fantastic for both cooking and storing your meals; it cooks proteins to perfection and gives gratins a delicious flavor. I recommend it a thousand times over! I loved it so much that I even bought one as a gift for my mom—it’s the best air fryer they’ve ever released.
Written by a customer while visiting sharkninja.com