Customer reviews from sharkninja.com
Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
240
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
17
85%of customers recommend this product.
(
113 out of
133)
Customer Reviews for Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
Customer Rating
5
Great!
on July 15, 2026
Posted by: galen1138
from Poughkeepsie NY
Gender:Male
Great air fryer, looks amazing, cooks amazing, what more do you need. It gives off a LOT of heat, be warned and the handles get quite hot, on higher heat settings, like max crisp. But that is to be expected since it is 450f.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on July 13, 2026
Posted by: Deb L.
from Union KY
Gender:Female
I love how the food taste. So much better. Easy to use to.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Poor quality of enamel
on July 12, 2026
Posted by: Gorgenshire
Gender:Male
The enamel on the crisping plate started peeling after our second use
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 15, 2026
Hi there,
Thank you for sharing your feedback. We're sorry to hear that the crisper plate on your CRISPi Pro began peeling after only your second use.
We'd like the opportunity to take a closer look at this and help. Please reach out to our team using the link below so we can review the issue and assist further:
https://support.sharkninja.com/contact-us
Thank you for bringing this to our attention. We look forward to helping.
Warmly,
Ninja Kitchen
Thank you for sharing your feedback. We're sorry to hear that the crisper plate on your CRISPi Pro began peeling after only your second use.
We'd like the opportunity to take a closer look at this and help. Please reach out to our team using the link below so we can review the issue and assist further:
https://support.sharkninja.com/contact-us
Thank you for bringing this to our attention. We look forward to helping.
Warmly,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great products
on July 9, 2026
Posted by: Helen Guardado
My Ningja Crispi Pro is awesome; easy to use and love the look. I will continue buying more products no doubt.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great overall product
on July 9, 2026
Posted by: JP92
from Austin
Gender:Male
Overall it is a great product and cooks way more thoroughly than other air fryers.
Where it loses a star is the weight distribution for carrying it from place to place. It is top heavy and needs collapsible safety handles I believe for safer hand placement to move. It can be awkward sometimes to pickup.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
One Use Was Apparently Too Much
on July 2, 2026
Posted by: Branch
Gender:Female
I saved my hard-earned money for this air fryer because I wanted something reliable, and I expected better from Shark.
The large basket worked exactly one time. After that, the unit stopped recognizing it completely. No matter how carefully I inserted it or how many times I removed and reinstalled it, the air fryer acted like the basket wasn't there.
The smaller basket worked, but that's beside the point. I bought this model because I wanted the flexibility of the large basket, and one of its main features became unusable almost immediately.
For the price, this is unacceptable. A premium appliance shouldn't lose a major function after a single use. Quality control should have caught this before it ever reached a customer.
I don't mind paying more for a well-built product. I do mind paying more for something that works once and then leaves me with an expensive reminder that "premium" doesn't always mean reliable.
I'll be thinking twice before buying another Shark product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 8, 2026
Hi there,
Thank you for sharing your experience with us.
We're sorry to hear that the large basket is no longer being recognized by the unit, while the smaller basket continues to work. This is not the experience we want our customers to have, and we appreciate you sharing your feedback regarding reliability and quality expectations. We'd like the opportunity to look into this issue further and assist you in finding a resolution. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for sharing your experience with us.
We're sorry to hear that the large basket is no longer being recognized by the unit, while the smaller basket continues to work. This is not the experience we want our customers to have, and we appreciate you sharing your feedback regarding reliability and quality expectations. We'd like the opportunity to look into this issue further and assist you in finding a resolution. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/Ninja-Crispi-Pro-6-in-1-Countertop-Glass-Air-Fryer-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Beautiful and a Beast!!
on July 1, 2026
Posted by: Dee3
Gender:Female
I LOVE LOVE this airfryer! Clean up is a breeze. The dish is dishwasher safe and comes with a lid to store in the fridge. And its beautiful sitting on my counter! Get it!!! You you won't regret it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
From Monterrey, Nuevo León
on June 28, 2026
Posted by: Anonymous
Gender:Female
Complicated and uncomplicated at the same time—I am learning to love it. I’m someone who doesn’t like reading instructions, but I definitely had to do it. 4 stars for that reason
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com